Project Manager - Development and Lease-Up Job at Cascade Management
Cascade Management Tigard, OR 97223
$65,000 - $90,000 a year
About Us :
Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Pay Region: Portland/Metro
Essential Functions and Responsibilities :
Responsible for assisting with development and update of policies, procedures, processes, and forms relating to the lease up and project development.
Direct work within project management system to assure workflows are assigned to meet target objectives.
Develop and execute various outreach activities throughout the states where the lease-up work is taking place.
Develop and maintain close relationships with resources and advocacy agencies in the industry.
Communicate effectively and frequently as the Project Lead with clients, developers, investors, external partners, internal department directors, and executives.
Provide a variety of status reports to internal and external stakeholders.
Develop and maintain the lease-up budget for each project including invoicing, billing, tracking payments, and allocating funds.
Develop positive business relationships with primary vendors, resources and clients through regular interactions via industry events, sponsorships, or phone and email communications.*
Coordinate the production of a wide range of marketing communications.*
Develop and maintain policies related to showing of apartments, accepting applications, and applicant screening (verifying and certifying each resident’s income at initial) to determine eligibility in accordance with company policies and procedures, industry best practices and applicable regulations.
Understand rental agreement and residency policies and be able to explain them to residents.
Maintain waiting list files of eligible applicants, files of removed/rejected applicants and all other details tracked from beginning to end of lease-up period.
Ensure timely rent collection at time of move-in, ensure proper accounting of monies collected, and that deposits are maintained in a timely manner.
Maintain accurate accounting records.
Report and approve timecards for accurate payroll information to the Payroll Department in a timely manner.
Request pre-approvals for overtime pay from CBDMO.
Maintain property files and records.
Prepare daily, weekly, and monthly reports for CBDMO review.
Supervise the handling of any emergency that may arise on-site.
Communicate all concerns and make recommendations to CBDMO in a reasonable timeframe.
Implement effective time management.
Provide satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees, or others.
Demonstrate leadership and promote professionalism through appearance, attitude, and communication skills.
Keep rental offices or other lease up work space clean, neat, organized, and confidential information secure.
Ensure compliance with applicable federal and state regulations associated with business operations.
Perform other duties as assigned. *
Qualifications and Physical Demands :
TRAVEL REQUIREMENTS
Cascade
Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Pay Region: Portland/Metro
Rate of Pay: $65,000 - $90,000 per year
Schedule: Monday - Friday (8am-5pm)
Hours: 40
Location: Tigard, OR
Properties: Corporate
Benefits:Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
SUMMARY
The Lease Up Manager is responsible for the successful planning, coordination and completion of all lease-up projects. This includes assuming all functions of the lease up process, training of all lease up staff, and is responsible for the direct oversight of all temp or permeant leasing and/or support staff for projects in their lease-up and stabilization process. An ideal candidate will be an expert in communication, project management and motivation of staff. This manager will have the ability to effectively report on simultaneous projects from inception to completion and be a self-directed and driven.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for managing and coordinating lease-up projects from planning prior to certificate of occupancy through stabilization
Responsible for assisting with development and update of policies, procedures, processes, and forms relating to the lease up and project development.
Direct work within project management system to assure workflows are assigned to meet target objectives.
Responsible for overseeing the lease up team and communicating with ownership groups and interior stakeholders on the progress of the lease-up.
Develop and execute various outreach activities throughout the states where the lease-up work is taking place.
Develop and maintain close relationships with resources and advocacy agencies in the industry.
Communicate effectively and frequently as the Project Lead with clients, developers, investors, external partners, internal department directors, and executives.
Provide a variety of status reports to internal and external stakeholders.
Develop and maintain the lease-up budget for each project including invoicing, billing, tracking payments, and allocating funds.
Develop positive business relationships with primary vendors, resources and clients through regular interactions via industry events, sponsorships, or phone and email communications.*
Coordinate the production of a wide range of marketing communications.*
Develop and maintain policies related to showing of apartments, accepting applications, and applicant screening (verifying and certifying each resident’s income at initial) to determine eligibility in accordance with company policies and procedures, industry best practices and applicable regulations.
Design and advise appropriate rental criteria, inclusive of tracking approval rates and performance of desired outcomes.
Organize site based functions to accommodate resident lease signing and move-in.
Understand rental agreement and residency policies and be able to explain them to residents.
Maintain waiting list files of eligible applicants, files of removed/rejected applicants and all other details tracked from beginning to end of lease-up period.
Ensure timely rent collection at time of move-in, ensure proper accounting of monies collected, and that deposits are maintained in a timely manner.
Maintain accurate accounting records.
Report and approve timecards for accurate payroll information to the Payroll Department in a timely manner.
Request pre-approvals for overtime pay from CBDMO.
Maintain property files and records.
Prepare daily, weekly, and monthly reports for CBDMO review.
Supervise the handling of any emergency that may arise on-site.
Communicate all concerns and make recommendations to CBDMO in a reasonable timeframe.
Implement effective time management.
Provide satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees, or others.
Demonstrate leadership and promote professionalism through appearance, attitude, and communication skills.
Keep rental offices or other lease up work space clean, neat, organized, and confidential information secure.
Ensure compliance with applicable federal and state regulations associated with business operations.
Perform other duties as assigned. *
SUPERVISORY RESPONSIBILITIES
Directly supervise 2-8 employees. Carry out supervisory responsibilities in accordance with CMI policies, procedures and applicable laws.
TRAVEL REQUIREMENTS
Light to moderate travel required depending on project location and need.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A./B.S.) from four-year college or university preferred. Experience with LIHTC required. Prior experience with lease-ups strongly preferred. Experience with project management, HUD, RD, or Farmworker funding programs in a lease-up setting preferred. Strong communication skills, 2 years minimum in management and 3-5 years of multifamily housing industry experience required.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual strongly preferred.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License and vehicle insurance is required.
OTHER QUALIFICATIONS
Ability to operate basic office equipment such as telephones, 10 key, scanner/ photocopier, and fax machine. Microsoft Office Suite proficiency with significant experience in Excel, Word, and Outlook Calendaring.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
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