Summary Description: Direct a team of employees, ensure compliance with all food safety programs, and enforcing House of Raeford policies. Responsible for employees’ performance, development, safety, and work schedule.

RESPONSIBILITIES AND TASKS:

· Manage day to day activities of the QA department by establishing procedures and adjusting as necessary to meet production schedules, increase efficiencies, provide accurate & timely feedback on process & product performance, and meet or exceed budget objectives.

· Organize and rotate QA tech personnel in the most effective manner to optimize department performance by managing quality assurance & food safety checks, validating quality checks against production & customer specifications & managing products placed on hold.

· Ensure daily reporting is accurately completed and recorded as required (i.e., departmental reports, attendance/staffing, NR reporting, etc.)

· Identify and communicate opportunities for process improvement (complaint investigation and resolution, waste reduction, product quality, safety, etc.) and/or reduce/eliminate repeat deficiencies (i.e., hold product, accidents, downtime, etc.)

· Partner with Operations to ensure a food safe and sanitary environment following all company specifications and USDA requirements.

· Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement.

· Administer performance improvement plans and disciplinary actions on a fair and consistent basis.

· Follow and promote all safety initiatives, (i.e., wear and ensure others wear appropriate PPE in areas where mandatory) helping to maintain a zero-accident culture.

· Work corroboratively with other departments/shifts ensuring departmental or location goals are met or exceeded.

· Learn, understand, and adhere to the current Union negotiated contract.

· Additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

· Proficient use of Excel, Word, Microsoft Applications

· Must be flexible with the ability to work various shifts, weekends and overtime as needed.

· Must have excellent written and verbal communication skills.

· Must have the ability to organize, prioritize, and make decisions in a fast-paced environment.

· Bilingual in English and Spanish preferred but not required.

PREFERRED EDUCATION AND EXPERIENCE:

· Bachelor’s degree

· 3+ years’ experience within the food manufacturing industry can be substituted for degree.

· HACCP Certification

· Working knowledge of poultry processing, food safety regulations, OSHA guidelines, GMPs and HACCP.

· Proficient knowledge of production processes, general line maintenance, and staffing.

· Proficient English language knowledge and skills (oral and written).

· Demonstrated leadership skills and abilities.

· Ability to work in fast paced environment with multiple priorities.

· Ability to handle and resolve most issues independently.

· High work capacity, dependable, results oriented and strong sense of urgency.

· Demonstrated sound work ethic, honesty, and moral character.

· Critical thinking skills in standardized situations as well as non-routine problems.

SUPERVISOR RESPONSIBILITIES: This role is a Leader of People role with required competencies: approximately 8- 10 direct reports. Working knowledge of team member delegation, planning, customer Focus and conflict Management.

PHYSICAL REQUIREMENTS:

· Ability to work in a wet and cold environment.

· Ability to stand for an 8-hour shift.

· Ability to be exposed to noise and moving production.

· Ability to bend, stoop, and lift to 40 pounds repeatedly.

· Ability to frequently climb (steps) stoop, kneel, crawl, and bend.

· Ability to work in an environment with strong, raw, and foul odors.

· Bending, twisting, climbing, stacking, pushing, and standing for long periods of time.

· Occasional weekend and off-shift work required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Night shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Greenville, SC 29609: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Quality assurance: 3 years (Required)

Work Location: In person

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