Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Quality Coordinator RN today with MD Now.

Benefits

MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Quality Coordinator RN. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Seeking a Quality Coordinator like you who provides expertise and to be a champion of patient care. The Quality Coordinator RN will work under the direction of the Director or Manager of Quality and the respective market operations executive to support, promote, design, and implement quality and training programs. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

You will:

• Ensures quality of care and safe clinical practices are maintained and promoted by visiting clinics, observing clinical processes, assisting in clinical operations if required, and course correcting in real time
• In collaboration with the education team, oversees execution of division/market clinical onboarding and initial competency; ensures required training courses documentation is complete
  
• Performs clinic/clinical audits as directed by Director/Manager of Quality
• Supports the deployment of any new service or capability from a clinical perspective to meet needs of business
  
• Plans, executes and oversees new patient safety initiatives, such as COVID-19 vaccine administration, enrollment, administration and overall quality
• Assists in preparations of quality metric reports and development of meaningful improvement plans in collaboration with clinic staff and/or quality team members
• Expertise in EMR and workflows to guide staff competency and best practice
  
• Knowledgeable in clinical disciplines to include Back Office, Point of Care testing, Blood Alcohol testing, Drug Screen testing
  
• Monitors Event Tracking Tool (ETT), facilitates investigation, root cause analysis of every quality event in the Market(s), suggests improvement strategy and closes events in a timely fashion
• Hosts educational clinical classes to employees and supports development of ongoing educational resources as related to Quality and Patient Safety initiatives
• Plans, schedules, and runs clinic mock emergency scenarios to improve emergency readiness

You Should Have:

• Current licensure as a Registered Nurse (RN) in state of residence required
• Bachelor Degree required (prefer Bachelor of Science in Nursing)
• Minimum 2-years relevant experience preferred
• Knowledge of physician office practice or urgent care center operations highly preferred.
• Knowledge of applicable regulatory, compliance, and accreditation standards and requirements
• Project Management experience: Skilled in project planning, task prioritization, effectively manages resources, outcomes measurement, and tracking. Takes initiative and exercises good judgment
• High Impact Communication - Effective oral and written communication skills

MD Nowis the largest provider of urgent care services in Florida with 60+ conveniently located clinics across Indian River, Palm Beach, Broward, Miami-Dade, Lee, Manatee, Sarasota, Seminole, and Hillsborough counties. Our state-of-the-art, physician-led clinics are open 365 days a year, giving patients easy access to healthcare they can trust. Patients are typically treated in under an hour, without an appointment, making MD Now the ideal healthcare solution for patients of all ages. We treat many injuries and illnesses. We provide lab testing, digital X-rays, EKGs, Occupational Health, vaccinations and immunizations. We can also provide physicals for school, camp, sports or work. Our facilities provide COVID-19 evaluations, testing and vaccines as well. MD Now is an affiliate of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.