About us

The Foot Doc, Arizona's Premier Foot and Ankle Specialists

www.thefootdocaz.com

We are a young and growing medical practice focusing on surgery and everything related to foot and ankle health. As a rapidly growing practice, you have the unique opportunity to grow within the business to a leadership role.

Job title Referral Coordinator/Front Desk Assistant

Reports to Office Manager

Location Chandler, Avondale

Job purpose

Referral Coordinator/Front Desk Assistant serves patients by processing incoming referrals, scheduling referrals, and fostering relationships with referring offices. This person will also assist the front desk role by responding to incoming calls, greeting and helping patients, scheduling appointments, collecting payments, and maintaining records and accounts.

Duties and responsibilities

Primary job duties and responsibilities of the Referral Coordinator/Front Desk Assistant are:

• Provide great customer service to our patients.
• Process all incoming referrals via fax, email, and phone
• Maintain record of all incoming referrals
• Fax referral letters with clinical notes to referring providers
• Foster relationships with referring providers
• Provide support to front desk by answering incoming calls and scheduling appointments, optimizing patients’ satisfaction by completing the check in and check out process accurately, maintaining patients’ accounts by recording, and updating personal and financial information accurately, collecting payments for services from patients at time of appointment, completing all follow up tasks and chart maintenance as required using electronic health records
• Maintain work area clean and organized including the waiting room
• Assist other office personnel with tasks as deemed necessary

Qualifications

Qualifications include:

• High School Diploma, GED or equivalent.
• Strong customer service skills and good telephone etiquette.
• High level of organizational skills, able to multitask.
• Excellent communication skills, both verbal and written.
• Proficient in the use of computer programs and office equipment.
• Manual dexterity sufficient to operate a keyboard, type 60 wpm.
• Detail oriented, willing to learn and highly motivated Self-Starter with the ability to work independently and as a team.

Expectations

Working in a small office comes with autonomy and potential for pay raises as you grow with this practice. We are a small team, one physician office. We are looking for candidates who are excited about being a part of our friendly, and growing team!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Uniform allowance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Podiatry
• Surgery

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• What is your desired rate of pay?
• We are a small but growing practice with office locations in Chandler and Phoenix. Would you be willing to work in both offices each week if you were reimbursed for travel?

Education:

• High school or equivalent (Required)

Experience:

• Referral Coordinator: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.