Registered Nurse, Triage Job at CommUnityCare Health Centers

CommUnityCare Health Centers Austin, TX 78759

Job Information

  • Date Posted
    2025-04-12
  • Location
    Austin, TX 78759
  • Job Title
    Registered Nurse, Triage
  • Gender
    Both
Overview:
The RN Triage position is responsible for conducting triage assessments for patients by seeking advice and medical
services and assists in determining predictable healthcare needs of patients in a community healthcare center setting

Responsibilities:
Provides telephone and walk-in triage to patients seeking advice and medical services and advises and
instructs patients on proper health care after assessing the urgency of symptoms or complaints as per
protocols.
  • Provides direct nursing care to patients and distributes medications and treatments according to accepted
standards of care.
  • Completes order corrections on diagnostics and referrals within scope
  • Teaches and counsels patients and families concerning health assessment and care including prevention of
disease, disability, hygiene and health maintenance.
  • Participates in the identification of patient needs for referral to resources that facilitate the continuity of care.
  • Accurately and completely reports and documents status, care rendered, response to care, provider orders,
contacts with patient and/or other healthcare providers.
  • Accurately and completely performs patient follow-up activities including abnormal lab and diagnostics, referrals
and call backs.
  • Participates in the orientation of new employees.
  • Participate in quality assurance activities and attends mandatory meetings.
  • Perform other duties as assigned.
Knowledge/Skills/Abilities

Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to this
role.
  • Maintain knowledge of current regulatory requirements for The Joint Commission and other state and federal
programs.
  • High level of skill at building relationships and providing excellent customer service.
  • High level of skill in managing multiple nursing activities at once.
  • Skill in medical record review and data abstraction.
  • Skill in use of computer software in order to enter data, review for accuracy, and create reports.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Demonstrated knowledge of medical record review process and reporting.
  • Extensive knowledge in quality improvement/assurance processes, procedures and guidelines.
  • Extensive knowledge of current evidence‐based clinical treatment guidelines.
Qualifications:
MINIMUM EDUCATION: Graduation from an accredited school of nursing.
PREFERRED EDUCATION: BSN
MINIMUM EXPERIENCE: 3 years’ in nursing

PREFERRED EXPERIENCE: REQUIRED CERTIFICATIONS/LICENSURE:
1. Current Registered Nurse License for the State of Texas.
2. Current healthcare provider Cardiopulmonary Resuscitation (CPR) course completion card and will be required to maintain a
current CPR certification during employment.


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