United in Performance. Inspired by Innovation.

Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. Count on Epiroc to deliver customer-oriented solutions needed to succeed today and the technology to lead tomorrow. To do this, we believe in diverse teams that work together across borders to develop, produce, market and service the most innovative products available. Grow your career at the Epiroc Group!

Reman Technicians are responsible for the repairs and complete rebuild of all Parts and Services (PSD) Division equipment or components. This includes completion of all relevant paperwork and failure analyses reporting functions. Dedication to continual product improvement by communicating through the PSD technical service team, relevant managers, and the Product Companies as required or requested is essential. The ability to provide high quality communication and technical support to achieve customer satisfaction is a requirement for this role.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions. Noise protection is required in this role. Reman Technicians are occasionally exposed to high, precarious places, toxic or caustic chemicals and the risk of electrical shock. This position is considered Safety Sensitive.

Responsibilities:

• Perform routine, preventive maintenance and repairs or rebuilds in accordance with manufacturer’s recommendations
• Execute diagnostics on malfunctioning components, determine possible causes of failure, and perform repairs as required
• Work with parts and services, engineering and suppliers to determine warranty failures
• Test and document proper operating parameters, technical specifications and any relevant information required when performing complete component rebuilds to OEM standards
• Complete detailed failure analyses on all rebuilt components and provide details to determine the root cause of the failure or problem, identify corrective action and implement steps to prevent reoccurrence
• Develop rapport with customers through effective communication, interpersonal skills, high quality customer service and professionalism
• Work professionally and effectively with all coworkers, peers, managers and vendors
• Train and assist other service technicians
• Promote and practice proper safety procedures and the correct use of personal protective equipment at all times
• Maintaining courteous and professional demeanor and communication with partners and internal staff at all times

Requirements:

• Minimum of four years’ of technical field or shop service experience maintaining and rebuilding major components and or equipment rebuilds (Epiroc and other) or equivalent
• Competence with industrial/commercial fluid power and low voltage electrical control systems
• Demonstrated expertise in the maintenance, overhauls, and repairs of a wide variety of hydraulic and power train components, or, five to seven years of progressive work experience in a related industry will be considered
• Working knowledge of hydraulic systems, powertrain function and related components
• Proficiency in MS Office, especially Word, Excel, Outlook and CRM software
• Exceptional verbal and written communication skills are required
• Must be detail oriented and highly organized
• Residency in the Tucson, AZ area

Benefits:

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation – accrual based on Epiroc years of service

Pay Range:

$22.35 - $29.25 per hour (This is a hourly paid position with overtime eligibility. Compensation determination based upon job related factors, such as experience, education, geographic location and other criterion).

Company presentation:

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With cutting edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class service and consumables. The company was founded in Stockholm, Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries. Epiroc had revenue in 2021 of $ 4.4 billion USD and has more than 15,000 employees worldwide. Principal product development and manufacturing units of Epiroc are located in Sweden, the United States, Canada, China and India.

Being the best, is a challenge that we love to live up to. By keeping an open mind and listening to our employees and customers, we continuously set new industry standards and improve the way we work.

Diversity is key to grow fresh and innovative ideas and solutions for our customers. In the 150 countries where you can find us, we encourage our employees to take ownership of their own development and careers with the support from their leaders. This way our employees can grow in the business, wherever they are at their careers, from entry level to senior leadership. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Epiroc USA LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com