Representative I, Inside Sales Job at The Toro Company
Who Are We?
Ventrac, located in Orville, Ohio, is a division of The Toro Company. Ventrac is a premier innovator of equipment for turf and landscape grounds management, sidewalk snow removal, and specialty grounds care maintenance. Built for performance with quality to last, Ventrac equipment is ideal for golf course turf management, sports fields, collegiate campuses, residential and commercial property maintenance, and public green spaces.
The role of Inside Sales Representative plays a fundamental role in achieving our ambitious sales goals by processing and tracking incoming orders, inquiries, and customer leads. This person will ensure that communication, lead tracking and follow up are done in a timely manner while creating a positive experience with potential and current customers.
Candidates must demonstrate outstanding product knowledge while providing world class customer service that exceeds customer expectations. Applicants need to enjoy interacting with others over the phone and be comfortable building rapport quickly.
What Will You Do?
- Answer calls and emails from prospective and current customers regarding product information
- Utilize lead system to collect, track and organize lead data and other related information
- Contact potential leads and assist them with any questions and guide them to our dealers
- Provide detailed and calculated information for anticipated sales to assist in forecast demand
- Effectively communicate with dealers regarding their orders, sales, and questions
- Advise outside salesman of information regarding dealers in their territory
What Do You Need?
To be considered for this role, an individual should meet the following minimal requirements:
- Strong interpersonal skills, both written and verbal – professional, courteous, friendly and helpful
- Formal Customer Service Training
- Excellent computer and keyboarding skills: Excel, Word, Internet, Social Media skills
- Superb ability to read, understand and interpret mechanical and operational information effectively
- Strong process and organizational skills
- Excellent presentation skills with internal and external customers
- Six months to one year related experience and/or training
What Can We Give You?
At Ventrac we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – Ventrac offers employees at our Orrville, OH location a variety of perks, including:
- Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment.
- Location – Located in the heart of Orrville, a small town with a busy manufacturing industry, we have a family-like work atmosphere. We are around 10 minutes from U.S. Route 30 and Route 585 for easy travel.
- Onsite amenities – With two onsite cafes and large break rooms, we have a convenient and comfortable area for breaks and lunches. We have around 350 employees and are always growing. We have newer, high-quality facilities (built from 2014-2018) and an exceptionally clean manufacturing work environment.
- Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.
- Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples.
- Competitive Salary – Salary will be determined by experience and qualifications. If you need to, you can access your pay early with the Even app.
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We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.Please Note :
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