Resident Services Coordinator / Independent Living Facility

NeighborCare of Chapel Hill, a proud member of the CommuniCare Family of Companies, is a brand-new Independent Living Facility in the Chapel Hill area of Indianapolis, IN. Our independent living community offers several lifestyle options for active adults and is committed to promoting good health in a neighborly atmosphere.

NeighborCare is recruiting for the key position of Resident Services Coordinator. This is a full time position, that works Monday - Friday, from 9:30 am - 5:30 pm.

MISSION STATEMENT:

The position of Resident Services Coordinator is an in-residence coordinator of resident services, activities, events, and processes within the building who provides excellent customer service to ensure maximum occupancy and resident retention.

JOB DUTIES AND RESPONSIBILITIES:

• The responsibilities of the Resident Services Coordinator include, but are not limited to:
• Help assist with activities, give support the residents, getting engage with resident on campus.
• Help coordinate volunteers and special services to the residents.
• Assist with moved in or move out of residents, collecting monthly rent from residents.
• Assists in Operations of Business Office
• Assists in Maintaining Safe and Secure Environment
• Monitors Vacant Apartments, Amenities, Common Areas, Building, and Grounds
• Document attendance of resident monthly activities and volunteers hours.
• Promotes Resident Assimilation
• Coordinates Service Requests
• Serves as a Resident Advocate and Social Coordinator for our residents
• Serves as a point of contact for residents, their visitors, and their families and communicates regularly with management regarding maintenance, building, and resident issues
• Other duties as assigned

QUALIFICATIONS AND SKILLS:

• High School Diploma or GED Equivalent
• 3-5 years experience in an administrative, management, clerical, or related goal
• Senior Living experience a plus
• Must understand: Power point, Excel, Outlook, spread sheet, basic accounting skills,
• Effective oral and written communication skills and excellent interpersonal skills
• Organizational and administrative skills
• Basic computer skills
• Willingness to learn and follow company policies and procedures

Benefits

As a NeighborCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.