Reports to: Assistant Program Coordinator ;

Program Coordinator

Division/
Department:

Residential Programming Programs: Group Homes/Supervised
Apartments

Job Code: RESMON Job Grade: 14

Titles Reporting
Into:

None FLSA Exemption:
Exempt

X Non-Exempt
Work Location: New Britain ; Waterbury EEO Category:

Service Workers (9A)

Summary:

Provides support to the program team by assisting clients with achieving daily living skills and routine
activities/chores. Provides staff coverage to the program as identified by program schedule. Assists clients
with maintaining all outside appointments and activities by providing transportation and reporting back to
program staff clients’ accomplishments and information related to client care.

Essential Responsibilities and Target Outcomes:

• Provides direct assistance to program clients in the accomplishment of activities of daily living, routine

• Demonstrates and coaches the development of skills identified as goals in the treatment plan.
• Provides transportations for clients to maintain medical or other appointments outside the program.
• Responds appropriately and in compliance with agency Policies and Procedures to emergent

incidents/accidents that develop with clients and/or in the environment of care by contacting and
reporting to 911 and chain of command.

• Supervises self-administration of medication with clients as scheduled, following protocols as trained.
• Completes all shift notes and required documentation that relate to client care, and communicates to

physical environment is in compliance with regulations, and by making and documenting routine hourly
checks of clients.

• Performs other related duties as assigned.
  

mentally ill and/or co‐occurring disordered residing in the program and their families.

personnel. All providers of ancillary services to Residential clients.

Community Mental Health Affiliates - Job Description

Job Description: Residential Monitor Effective 5-1-22

Minimum Requirements:

Education: High School Diploma or GED
Credentials and
Licenses:

Must have valid driver’s license
Will become certified in MANDT, First Aid, and CPR.
Participate in trainings on an annual basis, as assigned.

Experience Successful experience working in Case Management or related field with a solid
understanding of Mental Health conditions, preferably a minimum of one year.

Record (EMR) system.

Competencies:
Behavioral Skill Sets

• Good interpersonal skills that evidence sensitivity and respect for mental

• Effective written and verbal communication skills that ensure continuity of

• Sound judgment as it relates to identifying appropriate response to client

• Professional demeanor/personal boundary at all times as well as flexibility

• Ability to multi-task effectively while setting priorities appropriately.
• Knowledge of age specific milestones for the broad range of adult clients.
• Ability to ensure the security and confidentiality of client information and