Restaurant Server Job at CHARCOAL PIT
Server Job Responsibilities:
Summary: The server’s primary role is customer satisfaction. A server guides the dining experience by suggestively selling food and beverage items. A server must be presentable and clean at all times as they are the face of the restaurant.
- Smile!
- Clean Uniform including apron
- A server greets and seats the guest when a host is not available
- Greets the table within one minute after guest is sat
- Serves guests food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Does a two bite or two-minute check back on the table to ensure guest is satisfied with their meal.
- Maintains dining ambiance with an enthusiastic attitude.
- Prepares room for dining, stocking condiments, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- To serve alcohol servers must complete and pass ABC class and have a copy of their ABC card on them at all time while serving
- Actively helps guests select food and beverages by making suggestions, explaining the specials, identifying appropriate beverage pairings, and answering food preparation questions.
- Places orders to bar and kitchen through our POS system including special requests and identifying any guest special dietary needs such as allergies.
- Makes certain food is assembled properly and delivers food from the Expo window to the guest with the proper condiments and utensils.
- Monitors their section throughout the meal
- Maintains table setting by removing used plates and utensils, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Clears table before offering guests dessert
- Servers are responsible for making all guests desserts
- The Server should have the check ready when offering the guest dessert in case they decline dessert
- Servers should have a bank of change ready at the beginning and ending of their shift.
- Maintains proper cash handling and cash-out procedures
- Completes nightly side work.
- Thank guests who are exiting the building
Server Qualifications / Skills:
- General Math Skills
- Clear Verbal Communication
- Customer Service
- Resolving Conflict
- Teamwork
- High Energy Level
- Thoroughness
- Professionalism
- Maintain good hygiene
- Ability to lift and carry up to 25 pounds
Work Remotely
- No
Job Type: Part-time
Pay: $2.23 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Referral program
Physical setting:
- Casual dining restaurant
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
All employees are required to wear a mask.
Work Location: In person
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