Boutique Keyholder (Part Time) - Nolita, New York

Founded and designed by Shelley Simpson, Mud Australia has handmade timeless porcelain homewares locally in Sydney, Australia since 1994. We are a design-led business committed to global values of craft and community and bringing those things to everything we make. With ten stores globally in; Sydney, Melbourne, Byron Bay, London, New York, and Los Angeles, Mud Australia continues to cement its presence as a global business.

We’ve always believed that being small is no reason not to think about the bigger picture. Mud Australia is a proudly carbon-neutral business, Certified through South Pole from the end of 2020, we fund offset projects in Australia and North America and continuously work to improve our sustainability practices.

As well as a focus on sustainability, we are a socially responsible business and are committed to enriching the communities in which we operate. We work on various projects with Indigenous artists through the APY Collective and we’re also passionate about donating to public and not-for-profit educational institutions.

Mud Australia’s continued success comes from the many people who work with us in our studio, office, and stores. We seek and recruit diversity for the many benefits it brings to our business. We’re a fun but respectful workplace that loves employing skilled people with personality and passion.

Benefits of working at Mud

All Mud Australia stores are architecturally designed spaces created to inspire happy working environments. We are a supportive and collaborative business, offering team members the ability to experience working for Mud Australia in any of the multiple regions we operate in.

We invite all full-time team members to take advantage of our Healthcare scheme and offer all team members access to the Headspace Health App.

All team members have access to a generous discount on Mud Australia porcelain as well as our sales incentive scheme and competitive remuneration.

The Role

The Boutique Keyholder will manage the operation of the Mud Australia Nolita Store. The keyholder is responsible for providing leadership to the retail team in-store, for retail sales performance, and for maximizing retail profitability while maintaining the highest levels of customer service and operational performance. Working closely with the Global Retail Manager of Mud Australia, the Boutique Manager will also be responsible for upholding the high values of Mud Australia.

The Boutique Keyholder will work closely with trade clients in the design and hospitality industries and develop relationships in this market. In addition to responsibility for domestic and Canadian retail sales, the Manager will work closely with the Mud Australia team to develop, document, and implement operating policies and procedures to enhance the customer experience. They will be the voice of Mud Australia in the USA and will effectively represent the brand in this manner.

The Individual will be motivated with an interest in design and all things creative, well presented, professional, and engaging. The ability to work collaboratively and respectfully is essential in joining the Mud team.

The Keyholder's performance will be assessed and rewarded by measuring the achievement of sales, customer service, wages, shrinkage, and staff development.

Mud Australia is an Equal Opportunity Employer

Please note that Mud Australia requires all candidates to show proof of vaccination against Covid-19, including a booster.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status, or any other characteristic protected by applicable federal, state or local laws.

Job Type: Full-time

Pay: $22.50 hourly

Job Type: Full-time

Pay: From $22.50 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Education:

• Bachelor's (Required)

Experience:

• Retail: 5 years (Required)

Work Location: In person

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