We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our Tomah and Black River Falls stores. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Provide customer feedback to the Store Manager
• Some warehousing work required - pallet jack and forklift training provided
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory / warehouse stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• High school degree
• Rolling schedule - every other Saturday off - no Sundays

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Application Question(s):

• Do you have a current Driver's License?
• Are you able to work every other Saturday?

Education:

• High school or equivalent (Required)

Experience:

• Sales Experience: 1 year (Required)

Work Location: Multiple Locations

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