About Us

At P.F. Chang’s, we celebrate the 2,000-year-old tradition of wok cooking with fresh, made-from-scratch ingredients as the center of the guest experience. We believe food should be made with heart and served with honor. The heart and soul of the company begin with our purpose, which is to Celebrate Life, Family, and Food. We do this by living our values of Curious, Genuine, Vibrant, Of Service, and A Cut Above every day. After all, life is about growing, exploring, and experiencing.

Principal Duties & Responsibilities:

Join a well established and growing company in the newly created role of Retail Specialist, Global Brand Development. In this role you will work collaboratively with various departments within the organization and third party partners while reporting to the Global Brands Dir. of Business Development. The Retail Specialist will oversee the day to day management of all channels of retail programs as we strategically expand existing and new lines of business across grocery, online, and in-restaurant. This growth is expected to be both in the USA and abroad as P.F. Chang’s has 320+ restaurants across 22 countries.

Knowledge, Skills, & Abilities:

• Manage the day-to-day operation of all retail programming
• Work cross-functionally with various departments (marketing, training, operations, supply chain, legal, global brand development, accounting, etc.) to execute campaigns and initiatives
• Have an entrepreneurial spirit with the ability to manage and facilitate multiple projects concurrently
• Ability the extract detailed information to support in the establishment and refinement of the big picture retail strategy
• Be an independent thinker and natural problem solver with the self drive and curiosity to execute the strategy
• Collaborate with external agencies and our partners to execute retail programming from ideation to launch
• Facilitate invoice processing, merchandise ordering, and ensure timely execution
• Collaborate with marketing and creative teams to develop new ideas for merchandise innovation and product launches
• Assist with trend research for various retail marketing initiatives to inform strategy
• Ensure campaign initiatives are delivered on brand, on budget, and on time
• Monitor and conduct analysis of key retail programs to provide actionable insights for improving performance and reporting to stakeholders within the organization
• Intellectual: Problem Solver; Perceptive; Strategic Thinker
• Interpersonal: Collaborative; Supportive; Manages Stress; Timely; Organized
• Motivation: Results Oriented; Initiative; Resourceful; Growth

Requirements:

• Bachelor’s Degree with 2+ years of retail and experience preferably on the brand and/or corporate side
• Consumer packaged goods preferred
• Proven leadership ability in collaborative environments
• Excellent organizational, oral and written communication skills
• Ability utilize various tools such as Microsoft Word, Excel, smartsheet, project management software/programs, and PowerPoint

Working Conditions:

• Work is performed primarily in an office setting, remote and occasionally in a restaurant environment
• Position is full-time, with significant team interaction, requiring regular and predictable attendance
• Must be able to accurately and effectively communicate with other team members
• Must be able to travel within the USA and Internationally
• Occasionally may be required to lift moderately heavy objects (up to 40 pounds) during the course of the workday

Benefits:

• Flexibility: Position offers flexibility to work remote a portion of the time
• Paid Time Off Program: Full-time Global Support Center team members receive at least 20 days per calendar year for sick and personal time off, based on years of service. The pools of these days off may vary based on states. R&R days are prorated based on date of hire for all new team members.
• Paid Holidays: All full-time and part-time Global Support Center team members will be compensated at their regular base pay for eleven (11) company chosen holidays to the extent the holiday falls on your regularly scheduled workday. Additionally, team members are granted an additional two (2) floating holidays to use as they wish (subject to supervisor’s approval).
• Lucky Cat Meal Card: We hope you are hungry! All Global Support Center team members are eligible for a Lucky Cat Card that is preloaded with a set dollar amount for each calendar year, and which can be used at any P.F. Chang’s location. Any unused monies are not eligible to be carried over at the end of the year.
• Tuition Reimbursement: All full-time Global Support Center team members that have been with PFCB for six months are eligible for the tuition reimbursement program. Upon department head approval, PFCB will reimburse up to $3,000 annually for tuition expenses, books, and miscellaneous course costs for certain classes and/or courses of study at an accredited college or university.
• Insurance: Medical/Dental/Vision plan options available; eligibility for coverage begins the 1st of the month following date of hire