Retail Store Manager adidas - Charlotte Premium 6230, Charlotte, NC Job at Adidas
At adidas we have been challenging the status quo for 70 years and we’re not done yet.
We are calling all Store Managers who don’t accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the “world’s most attractive employers.”
We also understand that the future runs on diverse and fresh perspectives. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to be the best sports company in the world. As an international company with over 55 thousand employees and over 160 retail stores across the U.S. alone, adidas employees are exposed to different cultures, languages, and life experiences, which we believe is the fastest way to grow. The future is in your hands.
We could list tired, old bullet points about Store Manager tasks but we’re confident you already know that. Here’s a bit about the kind of leaders we look for:
Creators- If you want to build a tomorrow better than the day that came before, you’re a creator Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don’t see.
Innovators- You can dive into a complex problem and come out the other end with the simple solution no one else saw coming.
Confident- Be bold and bring a fresh perspective to the table. It’s the people who see the world a little differently than the rest that create the breakthroughs that inspire us all.
Determined - Never settle. Our work space is about discovery. Competition exists...but only by competing with your personal best, not your team members. Discover your boundaries and push them. Discover your team’s strengths and build them.
Collaborators – You thrive on building relationships and creating partnerships to help us be the best sports brand in the world.
Genuine- Be real. Tell it how it is. Being a leader isn’t about winning a popularity contest. Being a leader is about inspiring others to be their very best!
Ready to apply? Here’s what you need to know:
- Must possess and consistently exhibit the competencies relative to the position
- Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
- Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
- Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
- Excellent time management and problem solving skills as well as the ability to use good judgment and make strong independent decisions.
- Demonstrates an inspirational attitude that contributes to a positive team environment.
- Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
- Well developed ability to speak, read, comprehend, and write English.
- Ability to maintain reliable and consistent attendance and punctuality.
- Ability and willingness to travel by car and air domestically.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
- The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
- Ability to work for long periods of time, typically 10-12 hours per day during peak seasonal periods.
- Must be 18 years or older.
- 4-year college or university degree in business, retail management, or related field or equivalent combination of education and experience
- Minimum 18 months experience working in a sports/fashion customer & commercial focused retail environment with a minimum 12 months of Store Management experience.
Title: Store Manager
Position:
Line of Business: Retail
Department: Retail Stores
Location (City): Various
Grade: M4
Working Relationship:
Direct Reporting Line (ad): District Manager
Indirect / 2nd Direct Reporting Line:
Personnel Managed (Y/N): Y
Key Interfaces (Relationships with other dept/groups): Customers, Peers,
Supervisor, Vendors and Support Functions
Purpose:
Drive store’s profitability by:
- Meeting or exceeding store sales and profit targets
- Managing all resources within the store to provide customers with a leading shopping experience
- Driving the proper execution of established policies, procedures, initiatives, and directives
Key Accountabilities:
YOU LEAD, COACH AND DEVELOP
- Lead the recruitment, on-boarding, training, and development efforts in the store through partnership with HR, Talent Acquisition and Retail Training
- Coach, motivate and inspire Assistant Store Managers to accomplish store goals and maximize their individual performance
- Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
- Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Stores Career Ladder
- Complete all Store Manager training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
- Deliver best practice implementation to drive the collective performance of all district stores
- Ensure compliance to established HR policies and procedures
YOU LEAD A SERVICE CULTURE
- Drive a service and selling culture in the store through leadership of adidas Group service model
- Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
- Ensure there is always a leader on duty on the sales floor, focusing team members on the consumer and on selling when you are not able to assume the responsibility yourself
- Schedule and zone employees to allow service of consumers and driving sales to be prioritized above all else
- Spend focused time on the sales floor to determine service improvement opportunities and to coach the Assistant Store Managers
- Analyze Net Promotor Score results and communicate them to their store team to drive continuous service improvement
- Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our Store Associate Mobile device.
YOU LEAD STORE OPERATIONS
- Lead all store operations in a systematic and efficient manner, as per established adidas Retail Operating Rhythms
- Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
- Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis
- Ensure cash wrap transactions are processed quickly and accurately
- Lead change management process initiatives as relevant
- Assess and make recommendations to the District Manager to improve the commercial viability and availability of products for the store
- Lead and implement all applicable loss prevention policies and procedures as well as health and safety risks
YOU LEAD BRAND AND PRODUCT EXPERTISE
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times
- Ensure all established Retail Experience, Visual Excellence and In-Store Communication standards are consistently implemented and maintained according to established standards and directives
- Partner with District Manager and Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store
YOU LEAD STORE PROFITABILITY
- Take full ownership of the store and its commercial success
- Analyze relevant data to probe and challenge the status quo with District Manager
- Drive continuous improvement to increase their stores’ sales, productivity and profitability
- Ensure the legal and financial integrity of the store
- Maintain a safe and productive shopping and working environment
Knowledge, Capabilities and Experience:
- Must possess and consistently exhibit the competencies relative to the position.
- Excellent Skills in operating personal computers, POS systems, and various software packages including MS office
- Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
- Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
- Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions.
- Demonstrates an inspirational attitude that contributes to a positive team environment.
- Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
- Well-developed ability to speak, read, comprehend, and write English
- Ability to maintain reliable and consistent attendance and punctuality.
- Ability and willingness to travel by car and air domestically.
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
- The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
- Ability to work for long periods of time, typically 10-12 hours per day during peak seasonal periods.
Qualifications:
- Must be 18 years or older
- 4-year college or university degree in business, retail management, or related field or equivalent combination of education and experience
- Minimum 18 months experience working in a sports/fashion customer & commercial focused retail environment with a minimum 12 months of Store Management experience.
Please note:
- adidas offers medical, dental, vision, prescription drug coverage, and provides adoption and surrogate assistance, short and long-term disability, and basic life insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Employees are eligible to earn monthly bonuses based on performance, and can participate in profit sharing. Employees accrue prorated flexible time off in the amount .3512 hours per day that increases with years of service and seven paid holidays throughout the calendar year.
- Employment at adidas is contingent upon providing COVID-19 vaccination status, although adidas will permit you to begin employment prior to submitting this information. adidas is an equal opportunity employer and will consider requests for accommodation in accordance with all relevant laws.
- Though our teammates hail from all corners of the world, our working language is English.
- Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
JOB TITLE:
Retail Store Manager adidas - Charlotte Premium 6230, Charlotte, NC
BRAND:
adidas
LOCATION:
Charlotte
TEAM:
Retail (Store)
STATE:
NC
COUNTRY/REGION:
US
CONTRACT TYPE:
Full time
NUMBER:
491099
DATE:
Dec 14, 2022
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