Room Service Server Job at Lola 41 Palm Beach

Lola 41 Palm Beach Palm Beach, FL 33480

Lola 41 is a unique and vibrant restaurant located on Nantucket Island, 30 miles off the coast of Massachusetts, and in Palm Beach Island. Specializing in cuisines from the 41st parallel. LoLa stands for longitude latitude and the number 41 represents the specific parallel that LoLa resides on.

All aspects of the restaurant have been influenced from the countries and regions that the 41st parallel crosses through, from our décor and atmosphere, to our culinary delights and bar libations. Next time you are seated at either the sushi bar or cocktail bar, be sure to glance down and you will notice embedded coins from many of the countries along the 41st parallel - welcome to LoLa 41!

IRD Server Duties and Responsibilities:

- Set tables, trays according to type of food ordered and the hotels service standards.
-Performs opening and closing procedures established for the department.
-Accurately records, pre-checks and picks-up all food and beverage orders.
-Check in with guests to ensure satisfaction with each food course and/or beverages.
-Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.
-Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
-Present physical and accurate check to guest and complete the payment process.
-To be able to immediately monitor guest comments and pass on to your Superior, and be pro- active in solving problems whenever possible.
-To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.
-To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.
-Check with the guest regarding the satisfaction of the meal.
-Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
-Complete closing duties, including restocking items, turning off lights, etc.
-Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.
-Report cleanliness and maintenance issues to the immediate supervisor.
-Assist in carrying out scheduled inventories of products and operating equipment.
-Ensure that the place of work and surrounding area is kept clean and organized at all times.
-Ensure proper appearance and grooming while on duty.
-Ensure to have minimum wastage and breakage.
-Ensure communication between Kitchen, Order taker and service team members.
-Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
-Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.
-To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House.
-Assist in carrying out scheduled inventories of products and operating equipment.
-Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.

Job Types: Full-time, Part-time

Pay: $10.00 - $30.00 per hour

Benefits:

  • 401(k) matching
  • Flexible schedule

Physical setting:

  • Bar
  • Hotel

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Work Location: One location




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