Essential Job Duties and Responsibilities:

The Sales Admin performs multiple tasks, collections, supporting sales staff with quote requests, booked jobs, and pending and ongoing projects. This will ensure the salesperson’s ability to spend most of their time focusing on sales activities. Primary responsibility for the Sales Administrator is to support the efficient operation of the sales department while also providing the accounting department with support.

• Assist or complete quotes requiring immediate attention while salespersons are in the field.
• Perform collection duties and document all collection related communication.
• Generate daily paperwork, such as work orders, purchase orders, etc. and ensure that all pertinent information is noted, and all necessary documents are attached.
• Communicate with customers as requested regarding change orders, storage confirmations, new customer information packets, etc.
• Coordinate sales order requirements (equipment, customer, labor) and communications with dispatch for digital job board.
• Administer the job packet process from collection of job packet documents through preparing packets for final review and submission to accounting admin for customer invoicing.
• Create, update, and maintain documents and spreadsheets related to customers, project costs and special projects as requested.
• Liaison between the sales department and the accounting department.
• In support of the Sales representative, follow up on outstanding project estimates.
• Other sales responsibilities or ad hoc responsibilities as needed.

Minimum Qualifications

• Associate degree or 2 years’ experience in administrative support capacity
• A minimum of 2 years’ experience working in Microsoft Office Suite to include Word, Excel, Outlook and PowerPoint

Preferred Qualifications

• Bachelor’s degree preferred
• 2 years of experience in fast paced construction industry environment preferred
• Familiarity with Salesforce or other CRM systems

Professional Qualifications

• Ability to follow system and drive improvements
• Self-starter, outgoing personality
• Experience with web-based CRM system
• Excellent written and oral communication and interpersonal skills with internal and external stakeholders
• Excellent organizational, detail oriented, and time management skills
• Effectively able to maintain discretion and confidentiality of employee and customer information as appropriate
• Ability to multi-task and process multiple activities successfully
• Demonstrated ability to work under deadlines and time frames effectively with a customer service demeanor

Physical Requirements & Working Conditions:

Standard office environment including work at a computer terminal. Work involves extended periods of sitting, occasional walking and lifting up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements:

Must be able to work in a highly functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect.

This job description is intended to summarize the type and level of work performed by the incumbent and is not an exhaustive list of duties, responsibilities, and requirements.