As a boutique FinTech company, RapidRatings provides our employees unique opportunities to gain exposure to various projects and be challenged to find solutions to impact our business. We are actively looking for an innovative Salesforce Administrator to join our growing team. The ideal candidate will work directly with our CRM, leading multiple ongoing technical projects at a time, and providing solutions that are highly usable and scalable. You will be a self-motivator with a positive attitude who can onboard quickly; passionate about their work and has excellent problem-solving abilities. The Salesforce Administrator can see the forest for the trees, dig into our data with gusto, and function as a strategic and initiative-taking advisor—beyond just "tending to the instance". If this sounds like you, we want you on-board!

If you pair demonstrated, strong Salesforce Administration experience with a coachable, detail-oriented nature, this position offers you several great opportunities. You will:

• Play an essential role by managing our global Salesforce instance, including integrated applications and systems, across Sales and Marketing and Client Success
• Work with a highly engaged team that values employee input, management transparency, and entrepreneurship. RapidRatings is a place where you can make a direct impact, take pride in your work, and enjoy yourself!
• You will earn a competitive salary, unlimited self-managed PTO, and comprehensive benefits. Be a part of company that is small enough where you matter, and big enough to have the support to deliver what you promise!

• Salary - $70,000 to 90,000 base

What will you do in the role?

• Perform other administrator tasks as needed (updating workflows, process builders, validation rules, etc.)
• Lead additional Salesforce architecture development and design, data cleanliness and integrity, building sales methodology and process into Salesforce, testing and deploying new processes
• Create and manage all aspects of user security; profiles, roles, permissions, and sharing rules
• Provide quality assurance testing of business applications and reports on as needed basis
• Support multiple departments in the areas of application configuration e.g., enhancing and creating reports and dashboards
• Develop training materials and provide training and support to end users
• Sharing ad hoc reports and analysis on excel on specific metrics to share with function heads

To be a good fit for the Salesforce Administrator opportunity, you will have:

• Bachelor’s Degree in Computer Technology or related field
• 3-5 years of Salesforce administration experience in a B2B / SaaS / Technology or Start-Up environment preferably in logistics, supply chain, or an adjacent industry
• Salesforce Certified Administrator or Salesforce Advanced Administrator certification nice to have
• Comfortable speaking and interacting from a training perspective
• Proficiency in all parts of Salesforce’s configuration space, including native and custom objects, page layouts, validation rules, workflows, alerts, process builder actions, third-party technology integrations, user management, roles, profiles, permission sets, sharing rules, and security settings
• Experience designing and maintaining an implementation that supports cross-functional teams, multiple product and service lines, and various sales motions (new sales, renewals, upsells, cross-sells, etc.)
• Knowledgeable in following tools or equivalent: Salesforce Cloud, SalesLoft, ZoomInfo, LinkedIn Sales Navigator
• Ability to juggle multiple projects, prioritize those that are most critical and produce the most leverage, and communicate clearly to business partners
• Ability to interpret system / business requirements and prepare specification and design documents
• An understanding of the sales process to better align changes to the CRM platform
• Enthusiastic about data, reporting, and data visualization
• Advanced Microsoft Excel expertise (pivot table, v lookup, formulas, etc.)
• Able to communicate complex analytical results, both written and verbally in a clear and easy-to-understand way

Why join RapidRatings?

Here at RapidRatings we foster an environment where employees feel recognized for their contributions, appreciated for their individuality, and challenged to do their best. We know that bringing together employees with diverse backgrounds, perspectives, and experiences sparks innovation, promotes better decision making and yields the creative problem solving that is critical to our long-term success. We offer an attractive benefits package with bonus, flexible work environment, unlimited PTO, and much more. With us, you are not just a number – we value people who are working hard and strive to make a real difference. Join our team to be a part of an industry-changing company and drive your career in the right direction.

Would you like to know more about us and RapidRatings?

Head over to our website: https://www.rapidratings.com

Note: RapidRatings has continued options of hybrid or remote working models. We understand each person’s circumstances may be unique and will work with you to explore suitable options.

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  RapidRatings International Inc. (“RapidRatings”) is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We may access publicly available information as part of RapidRatings review of your application. This online application feature is hosted in the United States by RapidRatings, Inc., and we may process your application and information relating to you in the United States, Ireland and other RapidRatings locations, as we deem appropriate under the circumstances. By submitting your application information, you are agreeing to the terms above. All resumes for RapidRatings positions must be submitted in English unless otherwise noted on the job description.”