Senior Manager, Medical Analytics Job at ABBVIE
Sr. Manager, Medical Analytics
AbbVie Digital Lab organization is looking for a strong analytical candidate to join a high-performing team supporting Digital Medical Team for multiple therapeutic areas. In this role, you’ll be responsible for delivering analysis, insights, and recommendations to Medical and Scientific leaders to drive increased performance and efficiency of targeted advertising touch points and new digital initiatives. You’ll use your knowledge of digital and non-digital channels and relevant data to identify trends in standard of care and build a narrative around appropriate strategic and tactical adjustments. You’ll also lead the efforts to create a consolidated, best-in-class universe of medical marketing data to ensure data-driven decisioning can be democratized across a spectrum of operational, technical, and strategic partners. We are looking for a highly motivated, self-driven individual that is never satisfied with the status quo and is eager to let their curiosity and can-do attitude expand the limits of bio-pharmaceutical medical affairs delivery. You will be expected to partner with Medical Affairs and Therapeutic Area Leadership to align Medical objectives and key priorities while supporting the current and future portfolio. Should be able to work with multiple teams to identify and extract data from multiple sources to suit new needs and business owners. A successful candidate must be able to meaningfully communicate insights and information to a broad group of stakeholders through exceptional oral and written communication.
Primary Responsibilities:
- Drives requirements for development of a holistic Medical 360 database to support reporting, analytics, and automation capabilities.
- Work with BTS to ensure database content will meet analytical and ML requirements.
- Ensure data architectural requirements are sufficient to meet operational and scalability needs for the holistic DMT including data science and engineering.
- Performs QC and consults on requirements for ongoing BTS UAT.
- Translate medical objectives into analysis design and independently supports opportunity assessment through use and understanding of multiple data assets.
- Designs measurement plans, KPIs, and dashboards for campaigns to track campaign influence and efficacy, measure use case lift and incrementality. Ensures medical team alignment and understanding.
- Designs and implements experimental testing against different channels including consulting on sample size, treatment/control selection, estimating duration to reach significance, evaluating cost/benefit, and defining success criteria by adjusting Lab best practices as required to fit the unique needs of the medical marketing teams.
- Executes data measurement processes and analysis that feed into KPIs and dashboards
- Reports campaign impact up to Digital lead, Scientific Directors and Scientific Associate Directors for iteration to pod and medical objectives.
- Collaborates closely with content engine and omni-channel excellence members to iterate on campaign based on data measurement findings.
- Develops expertise across platforms and channels to enable measurement of campaign efficacy including social, paid search and programmatic.
Necessary Skills:
- Ability to combine and interpret signals from multiple data sources with a solid understanding of various metrics leveraged by Global and US Medical Affairs.
- Ability to effectively communicate results of complex analytical approaches and influence action to improve diagnosis standard of care.
- Ability to evaluate statistically measured outputs for reliability, validity, and predictability.
- Experience with reporting/visualization (e.g., Tableau, Qlik Sense, etc.).
- Extensive hand’s-on experience and fluency in coding SQL (BigQuery, Hue, SQL Assistant, etc.).
- Experience influencing BI strategy and leveraging BI solutions for business applications.
- Experience with statistical testing (e.g., t-tests, ANOVA).
Qualifications
- Bachelor’s Degree required, with a concentration in marketing/sales/quantitative analysis preferred (degree in Business Administration, Statistics, Economics or similar preferred).
- Experience measuring the impact of various tactics across at least 2 of the following: CRM, digital, web, mass media.
- This position requires 6-8 years of relevant experience in quantitative analysis and development of business plans and strategies, and 9-12 years of professional experience . It also requires strong leadership skills and a proven ability to work closely and effectively with all corporate functions and senior management.
- Demonstrates strong project management skills and ability to multi-task.
- Must exhibit proficiency commensurate with grade in the following competencies: anticipate future needs, build collaborative partnerships, design and implement innovative solutions, demystify complex information, communicate insights and solutions and coach for greater team effectiveness.
Preferred:
- Familiarity with clickstream and/or DMP/cookie-tracking data preferred.
- Master’s Degree preferred.
- Previous Pharmaceutical experience preferred.
Key AbbVie Competencies:
- Strong communication, presentation and inter-personal skills.
- Strong planning and organization skills.
- Strong focus on teamwork, relationship-building and influencing others; while acting courageously, constructively, and with agility and accountability.
- Demonstrates ability to effectively partner across multiple stakeholders (i.e. Medical and Commercial Leadership, Operations, Business Insights and Analytics, IT, Finance, etc.).
AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.
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