Computer World Services, Corporation (CWS) is seeking an exceptional candidate to serve as Program Manager for the US Army’s Program Executive Office for Simulation, Training, and Instrumentation (PEO STRI) Enterprise Information Technology (IT) Services program to lead an exceptional team responsible for providing Information Technology (IT) services to the PEO STRI offices, Department of Defense (DOD) personnel supporting PEO STRI tasks, multiple PEO STRI tenants, and PEO STRI laboratories. This support includes comprehensive, integrated, end-to-end IT technical services for PEO STRI that include, but are not limited to, Cybersecurity, Systems Administration, Network Administration, Configuration Management (CM), Service Desk Customer Support, Software Support, Instruction and Training, Engineering Lab Support, and Management of the task order requirements.

The Candidate will be responsible for overseeing the overall planning, direction, implementation, and execution of the program. The success candidate will have experience with Information Technology support within a federal government environment (DoD preferred) and demonstrated experience in supervising large IT services contracts. Understanding and experience in managing government contracts is required as well as effective written and verbal communication skills. Ability to maintain excellent performance levels from technical support teams and deliver high levels of customer satisfaction with support provided is necessary. The candidate will have expertise in managing performance, cost, schedule, and quality to meet or exceed requirements. Technically, the candidate will have experience leading and delivering moderate to complex IT Operations, Cyber Operations, and/or IT Service Desk operations that deliver business value to the customer organization.

Key Tasks and Responsibilities

• Manage and conduct initial contract Phase-In period activities to ensure success.

• Provide staff support to include technical oversight and guidance for all Contractor tasks.

• Hire, develop, and provide only fully trained, certified, experienced, and technically proficient personnel.

• Coordinate with customers to manage and control the resources necessary to ensure timely achievement of all contract requirements.

• Oversee fiscal, operational, administrative, and human resources management of the program; seek, confirm, and manage funding sources for program, serve as principal point of representation and liaison with external constituencies on operational matters, and provide day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.

• Monitor projects and oversee project managers and key technical staff to ensure goals are met.

• Create and manage long-term goals.

• Develop evaluation methods to assess program strengths and identify areas for improvement.

• Manage a diverse and talented team with various technical and management responsibilities.

• Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.

• Implement and manage changes to ensure project goals are achieved.

• Meet with stakeholders to discuss program status and goals and resolve challenges and issues as they may arise.

• Produce accurate and timely reports and deliverables of program status throughout program lifecycle.

• Analyze program risks by evaluating and assessing the programs’ strength and weaknesses and develop mitigation strategies as appropriate.

• Develop and follow a Contract Project Plan that includes technical approach, organizational resources, and management controls to be employed to meet the cost, performance, and schedule requirements throughout contract execution.

• Remain current and well versed in the latest IT technologies and provide oversight and guidance in the planning, design, implementation, and integration of all current and future projects.

• Remain knowledgeable in the customer mission areas and the Army’s/DoD standards and policies.

• Prepare and deliver weekly, monthly, and Quarterly Progress Report deliverables and conducts weekly, monthly, and quarterly review meetings as required by customer.

• Interact with corporate staff (contracts, project control, accounting, human resources, executives) to ensure awareness of status, and all changes and pertinent issues related to contracts and staff resources.

• Responsible for on-time completion of administrative tasks related to contract. This includes but is not limited to timecards approvals, employee onboarding, status reporting to the corporation, annual employee reviews, etc.

Job Requirements: