Job Summary:

Primary responsibility is to sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Have complete knowledge of this restaurants food and beverage menu.
• After training, have the ability to Serve 3 to 6 Tables at a time and meet or exceed the companies Best in Class Standards, described in training.
• Able to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables quickly.
• Ability to correctly check identification of a guest to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if the server feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes and fills togo orders, if applicable.

Reporting Relationship:

General Manager, Manager on duty, Divisional Manager

Compensation

The Server position will be compensated as a FOH position and reflect on the labor report for the FOH. This position will be required to participate in a tip share. The amount of tip share contribute will be based on several factors, to include how many others are included in the tip share. Pay rates for the server position should be discussed by the General Manager before acceptance of this job description.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. The server position might include the ability to stand for periods of time up to 10 - 12 hours in a shift and have the ability to be able to stoop, bend, reach, carry, push and lift up to 15 pounds. Verbally communicates with guests and coworkers. Must be able to perform all job duties on wood, tile, concrete and/or sand surfaces.

Special Requirements

A Florida Food Safety Certification is required within 30 days of being hired.

Summary

This job description is a summary of duties for Servers and is not designed to contain an exclusive listing of duties or responsibilities that are required. The server job description and duties may change at any time with or without notice. By signing below, you should understand that a job description is not a contract; is neither complete nor permanent; it can be modified at any time. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities or projects with or without notice. Employee's signature below constitutes the employee's understanding of the requirements, essential functions and duties of the server position.