Server (PM Shift Priority) Job at IHOP (Mr. Stax)
IHOP (Mr. Stax) Waite Park, MN 56387
$10.59 an hour
To provide prompt and efficient service to our guest using iHospitality.
Duties and Responsibilities:
- Maintain a neat and clean personal appearance adhering to IHOP and Mr. Stax Inc uniform standards at all times
- Arrive to work on time and according to posted schedules
- Be aware of station assignments
- Greet guests with a smile
- Clear extra place settings and take drink orders
- Introduce yourself to the guests, describe any specials and inform guest who your partner is should they need anything (follow IHOP Service Excellence guidelines)
- Deliver drink orders, pour coffee and ask guests if they are ready to order their meal
- Take meal order, use suggestive selling technique when appropriate, repeat back the meal order to guest to eliminate errors
- Input meal order into the computer system for cook to prepare, total check
- Pick up meals in order or as called out by the Expo
- Serve any soups, salads, beverages, condiments etc.
- Garnish food order, serve to guests and leave guest check on the table
- Call back at each table to make sure everything is satisfactory to the guest
- Manicure table by removing extra unnecessary items and plates from guests when finished.
- With the General Manager’s authorization, take payment (cash, credit card, gift card) at register, (and/or server banking where in effect), ring check before making change, thank guests and invite them to return
- Handle guest complaints with concern and courtesy. Report all complaints to the General Manager
- In the absence of the Host/Hostess, answer phone with proper greeting and take messages accordingly. Use good phone etiquette
- Work cooperatively with all restaurant personnel
- Adhere to all Labor Laws and company guidelines
- Follow proper company safety procedures
- Follow any other procedures and duties as assigned in accordance to local, state and federal guidelines
Job Types: Full-time, Part-time
Pay: $10.59 per hour
Benefits:
- Employee discount
- Paid training
Restaurant type:
- Casual dining restaurant
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Waite Park, MN 56387: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: In person
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