POSITION REQUIREMENTS
1. Helping with the first phase after completing the building of the office.
a. This includes putting together work stations
b. Making sure all network connectivity is working correctly.
2. Working with requests of network issues
3. Experience troubleshooting in a windows environment
4. Hardware and software troubleshooting experience.
5. Ability to problem solve/escalate issues when necessary.
6. Metrics
a. Tickets to be completed in 15 minutes
b. 20 minutes before escalation/request for help
c. Tickets in cue no longer than 24 hours.
Job Type: Full-time
Salary: $40.00 - $50.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Denver, CO 80214: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Security clearance:
- Top Secret (Preferred)
Work Location: One location
Speak with the employer
+91 8584331729
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