Job Description:

Responsibilities:

• Participates in gathering technical requirements through a variety of techniques (e.g., facilitated workshops, work sessions and interviews); performs technical analysis and design to the sub-system level (Technical).
• Develops program specifications for all levels of complexity; codes programs from high level specifications or Derived Logical Processes (DLPs) on two or more technical platforms; optimizes program performance and maintainability. Raises business application prototypes to production levels (Technical).
• Defines technical requirements to support a data conversion effort and executes automated and manual data cleansing procedures (Technical).
• Develops standards, templates, and procedures to aid in the development of the required work products (Methodology).
• Leads a team of 4-6 company resources, in area of expertise, to conclusion of a project phase (Management).
• Conducts performance and integration testing, helps analyze test results, and assists in identifying modifications or necessary improvements (Business).
• Establishes and maintains networking relationships with middle management in client organizations (Relationship Management).
• Understands client needs and matches them to relevant services or products; manages client expectations (Leverage).
• Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication).

Mandatory Qualifications:

• Bachelor's degree in business, computer science or related field; or equivalent combination of education and experience.
• 4 years of ITSM/ServiceNow platform configuration experience.
• At least 5+ years of ITSM/ServiceNow Development experience
• ITOM, HR, Portal CSM Experience are required.
• Experience working with techniques, tools, and approaches for application development and system integration.
• Experience working with techniques and approaches for selecting technical products and vendors.

Preferred Qualifications:

• Prior Consulting experience preferred.
• Strong analysis and design skills
• Good communication skills
• Ability to manage competing priorities in a complex environment.
• Ability to devise creative technical solutions.
• Ability to convey a strong presence, professional image, and deal confidently with complex technical problems.

Other Qualifications:

• Strong analysis and design skills
• Good communication skills
• Ability to manage competing priorities in a complex environment.

Work Environment:

• Office environment
• May require Some evening or weekend work
• It is expected, at this time, you may be required as part of the job function to travel up to 90%

Salary Disclaimer:

Individuals assigned and/or hired to work in the following states California, Colorado, Connecticut, Delaware, Illinois, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, Vermont, Virginia, Washington, DXC is required by law to include a reasonable estimate of the compensation range for this role.

The base salary range represents the low and high end of the DXC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of DXC's employee compensation package. Other rewards may include a vacation policy and region-specific benefits.

At DXC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is 71,500.00 - 132,900.00 USD Annually.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off; and much more.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

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Please note: DXC will respond only to requests for accommodations due to a disability.