CORE WORK ACTIVITIES

• Owner/Guest Relations
• Addresses owner/guests' service needs in a professional, positive, and timely manner.
  
  Communication
• Speaks to owner/guests and co-workers using clear, appropriate and professional language.
• Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
• Talks with and listens to other associates to effectively exchange information.
  
  Working with Others
• Supports all co-workers and treats them with dignity and respect.
• Develops and maintains positive and productive working relationships with other associates and departments.
  
  Physical Tasks
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Moves lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  
  General Procurement
• Receives, unloads, and processes deliveries and accounts for incoming freight based on invoice and receiving reports.
• Receives and stages merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department.
• Verifies and tracks received inventory and complete inventory reports and logs.
• Reconciles shipping invoices and receiving reports to ensure count accuracy.
• Locks and unlocks secure merchandise storage areas.
  
  Office - Stocking/Receiving
• Receives, stores, ships, and deliver incoming and outgoing department packages and mail.
  
  Shipping and Receiving
• Secures the receiving room and its contents, ensuring safekeeping of packages.
• Follows all national, state, and local hazardous material shipping guidelines and regulations.
• Verifies quantity and condition of packages upon receipt prior to delivery to owner/guest.
• Maintains accurate tracking system on all shipping and receiving transactions, including receiving owner/guest signatures for received packages.
• Ships all out-going mail and packages.
• Identifies received product and delivery recipient and determine channeling and preference of distribution.
• Communicates with proper management regarding any loss or damage with packages.
• Communicates with owner/guest regarding received packages, including following up with the recipient.
  
  Safety and Security
• Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Uses proper equipment, wears appropriate personal protective clothing (PPE), and employs correct lifting procedures, as necessary, to avoid injury.
• Maintains awareness of suspicious persons on property premises.
• Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  
  Policies and Procedures
• Protects the privacy and security of guests and coworkers.
• Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Maintains confidentiality of proprietary materials and information.
• Follows company and department policies and procedures.
• Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Performs other reasonable job duties as requested.

How to attend

• When approaching Resort entrance, look out for the big rock waterfall and resort signage as the turn comes up quickly. Turn onto Lawrence Welk Drive, make a right into the second driveway (past guest check-in). Follow signs to the theater/shopping area where Canyon Grill is located and there should be plenty of free parking in the surrounding area. Follow signs and balloons to job fair check-in area, which will be located at Canyon Grill (patio on the left-hand side past the entrance).

What to prepare

• Please bring an updated copy of your resume

Preferred dress code

Business casual (dress pants/skirt, button down/blouse, optional tie)

What is a hiring event?

Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!