• Help manage the bike shop's overall operations and drive the sales floor with exceptional leadership and dedication to providing the highest quality retail experience.
• Work in collaboration with the Store Manager in directing the performance of sales and service staff for the store.
• Provide one of a kind customer service through direct and detailed interaction with employees and customers.

• Off The Front
• A Dedicated Domestique
• Empowered To Take Action

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
• Responsible for driving the sales, energy and productivity of the store.
• Manage inventory processes including ordering, receiving and cycle counting.
• Organize and merchandise product cleanly and creatively.
• Train, mentor, and coach Sales Associates.
• Educate all staff regarding company policies, programs, and standards.
• Monitor productivity and performance of all staff.
• Demonstrate a commitment to your staff, your peers, your supervisors and the mission and values.
• Dedication to completing assignments and projects to meet the high standards of quality.
• Help prepare staff work schedules and assign specific duties.
• Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
• Help establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
• Perform personnel functions such as selection, training, or evaluation.
• Other duties as needed/ assigned.

• 1+ years of bicycle retail experience.
• 1+ years of experience in sales, marketing, or business management related field a plus.
• Organizational ability; exceptional written and spoken communication skills.
• Detail-oriented and able to manage multiple projects simultaneously.
• Must be passionate about bicycles and promoting the benefits of a cycling lifestyle and culture.
• Enthusiastically embraces the concept of serving the customer and providing an exceptional retail experience.
• Is capable of safely lifting and carrying 25lbs on a regular basis.
• Availability to work a flexible schedule based on business needs, including evenings and weekends
• Is intrinsically self motivated, positive, and friendly; able to work both independently and as a member of a team; and thrives in a dynamic, fast-paced environment.

• Bike shop sales
• Bike shop service
• Lightspeed or Ascend POS

• Paid Time Off
• Loaner Bicycles
• Generous employee discounts
• Competitive pay

Our vision at Berkshire Bike and Board is to TRANSFORM lives by inspiring a cycling lifestyle.