Job Title: Barista

Job ID(s): 811

Job Code(s): 80000026

Job Family: Operations

FLSA Status: Hourly

Updated: 02/2014

Summary: Responsible expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Interacts with customers and other employees in a friendly and courteous manner.

Essential Duties and Responsibilities:

• Prepares espresso orders for customers and catering using standard measures and recipes.
• Enters orders accurately into the POS devise, accepts cash and charge payments.
• Required to replenish condiments, beverages, and general supplies while maintaining cleanliness of service area.
• Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standard.
• Maintains sanitation and orderliness of all equipment, supplies and utensils within work area.
• Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards.
• Keeps display equipment clean and free of debris during meal service as assigned.
• Cleans equipment and workstation thoroughly before leaving the area for other assignments.
• Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers directly to supervisors.
• Serves customers quickly, efficiently and does not allow back-ups or snags in serving lines.
• Demonstrates a complete understanding of daily menu items and explains same to customers accurately.
• Checks to ensure that all display foods are merchandised attractively per standards. Serve food neatly and attractively per standard.
• Develops a positive working relationship.
• Assist other functions as needed.
• An advocate of selling techniques by establishing communication, obtaining product knowledge, and assisting in the buying decision.

Education and Experience: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other Qualifications: Must possess valid local Food Handler’s Permit where required. Must become Barista certified.

Physical Demands: While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is moderatly loud. Employees may be required to use certain mechanical, electric, sharp, heat producing, and other potentially dangerous equipment while performing job responsibilities

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person

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