The incumbent will also be able to diagnose, resolve and document application/hardware problems in a timely and accurate fashion, while ensuring minimal downtime, and respond to system emergencies as required within a 24/7/365 support environment. Participate with Project Management Office to ensure projects are well designed and deployed into the environment. The incumbent will also be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. Coordinate with internal IT teams to ensure system remains in compliance with County/State/Federal standards.
Essential duties include:
- Diagnose, resolve and document application/hardware problems in a timely and accurate fashion
- Respond to system emergencies as required within a 24/7/365 support environment
- Coordinate with internal IT teams to ensure system remains in compliance with County/State/Federal standards
The Grade for this position is for Grade D61
This job requires a public safety background check to include thorough motor vehicle
histories, criminal histories, and fingerprinting.
MINIMUM QUALIFICATIONS:
Bachelor's degree in information technology or a computer science-related field
Seven years of progressively responsible information technology experience
Valid driver’s license
An equivalent combination of education and experience sufficient to successfully
perform the essential duties of the job will also be considered.
PREFERRED QUALIFICATIONS:
- Candidates are required to obtain one or more of the following certifications from the county after hire: GCIC Security and Integrity certification; GCIC Inquiry level workbook certification
- Excellent analytical and spatial reasoning stills
- Experience with Windows Server environment – VM Hyper Converge environment
- Independent, innovative thinker with creative, resourceful and proactive problem-solving skills
- Experience with cloud providers or cloud-based applications either on premise or hybrid model
- Strong interpersonal and communication skills
- Strong understanding of the 7 layers in the OSI Model
- Experience with project life cycle and project management principles
- Experience working closely with contractors and vendors
- Minimum 2 years experience in Enterprise Architecture
- Experience in methods and best practices in enterprise-wide systems development
- Understanding of standard SDLC methodologies
- Ensure high availability and acceptable levels of performance of mission critical systems
- Experience working in a HA/DR environment
- Highly motivated, self-starter, enjoys learning new methods of work and technology
- Working knowledge of XML
- Knowledge of public safety environments and/or experience working in government is a plus
- Knowledge or experience with the Nutanix platform is a plus
- Lead on quarterly system upgrade activities
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
NOTE: The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
About Gwinnett County
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process- Hiring Process
- FAQs
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
- Medical plans for active and retired employees
- Dental and vision plans
- Prescription drug plan
Wellness
- Onsite Employee Wellness Center
- 24/7 Employee Assistance Program (EAP)
- Immunizations
- Wellness education and incentive programs
- Annual wellness fair
Family and Career
- Training and professional development opportunities
- Family planning benefits
- Four weeks of paid parental leave
Time
- Annual/Sick Leave
- 12 paid holidays per calendar year
- 1 paid floating holiday per calendar year
Money
- Flexible spending accounts for medical and dependent care
- Health Reimbursement Arrangement (HRA) available
- Health Savings Account (HSA) available
- Retirement and Savings Plans
- 401(a) Defined Contribution
- 457 (b) Deferred Compensation
- Longevity pay
- Tuition reimbursement
- Financial education programs
Protection
- Basic, optional, and dependent life insurance
- Short-term and long-term disability
- Critical illness and accident insurance
- Hospital indemnity insurance
- Identity theft protection
To learn more about the Benefits offered at Gwinnett County
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