Job Title: Special Programs & Events Coordinator

Reports to: Sr Director of Operations

Schedule: Full Time, 40+hrs a week

A primary function of this and every role at the Tucson J is to ensure by whatever rational, ethical, and legal means possible that every member, guest, and visitor leave the “J” feeling just a little better than when they arrived.

As an ambassador of the JCC, the Special Programs + Events Coordinator represents the JCC to members, guests, clients, and general community by delivering a positive experience and quality interactions leading to client acquisition and retention.

ESSENTIAL JOB FUNCTIONS:

· All Administrative tasks for special programs + event services- Internal + External

· Update and implement contracts for external clients

· Client communication- email and phone

· Collaboration with Building Services for set up design and event implementation

· Screening events for appropriateness and potential areas of partnership

· Building and maintaining relationships with clients and identifying areas for growth

· Outreach/promotion for new client base

· Event planning, implementation, debrief, surveying and tracking

· Supply inventory and replacement management (linens, prep and service)

· Security request

· Client billing and collections

· Communication with on-site caterer

· Curate content for website and brochure

· Contact local congregations for list of Bar/Bat Mitzvah and create gift certificates

· Oversite and update of facility reservation system

· Greet and welcome all members, guests, and staff

· Timely and clear communication

· Answer phones, assist and direct as needed

· Check emails, reply or forward as needed

· High level and quality customer service, assist members, guests and co-workers as needed

· Cleanliness of work areas

· Other special projects as assigned

Skills & Abilities:

- Possess excellent customer service skills

· Interdepartmental communication and collaboration

· Knowledge and experience planning and implementing events

· Strong, friendly, clear, concise, and professional communication

· Professional appearance

· Ability to maintain confidentiality and discretion

· Strong work ethic and attention to detail

· Strong computer skills and ease of learning new systems.

· Must have a friendly and outgoing personality paired with being a team player

· Ability to multi-task and use project management tools

· Strong communication and decision-making skills required

· Requires a flexible schedule to work evenings and weekends.

Education:

· High School Diploma or GED required

· Bachelor s Degree in a related field preferred

Experience and Certifications:

· Customer service experience (minimum 2 years)

· Event planning & implementation experience (minimum 1 year)

· Administrative support experience (minimum 1 year)

· Ability to work in fast paced, collaborative environment

· Strong written and oral communication

· Ability to problem solve

· Attention to details while focusing on big picture

Schedule:

M-F 10am-6pm*

*Subject to change based on cadence of events schedule.

Salary & Benefits:

· Annual Salary Range- $35000- $38000

· Family J Membership

· Paid training

· On-going regularly scheduled training and development

· Discounts on programs and services

· 2 weeks paid Vacation

· Paid Sick leave

DEI Statement

At the Tucson J, we strive to be a team where everyone is involved, respected, and heard. We recognize the value of all identities, abilities, and experiences, creating a work-place environment where employees feel empowered to be their full selves. An empowerment that resonates a positive impact on our team, and the community we serve. Be you, with us!

It is the policy of The Tucson Jewish Community Center (“Tucson J”) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Tucson J will provide reasonable accommodations for qualified individuals with disabilities.

Accommodations Statement

The Tucson J is committed to the inclusion of all people of all identities. As part of this commitment, we will work with any employee who believes reasonable accommodations will benefit their ability to be a successful member of the Tucson J team.

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Tucson, AZ 85718: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person

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