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UHealth Connect has an exciting fulltime virtual opportunity for a Sr. Access Analyst . The Sr. Access Analyst works with clinics, departments, UHealth Connect, and UHealth IT to analyze, improve and develop processes, standards, tools, and documentation that will enable efficient provider scheduling across the organization. This includes analyzing provider templates and scheduling algorithms for all ambulatory access departments. Specifically, this position will design and modify scheduling protocols entered into the system and create scheduling solutions for departments in alignment with organizational goals of standardization for ease of patient access through data driven analyses. In addition, this incumbent analyzes, develops and provides targeted recommendations for and monitors provider schedules to ensure the organization maximizes template efficiency, productivity, access opportunities and meets operational needs.

• Develops processes, standards, tools, and documentation to support efficient provider scheduling across the organization through data driven analyses.

• Manages projects that advance the Physician Logistics and Optimizations team’s goals.

• Provides template and scheduling support services to clinical departments.

• Communicates and collaborate with internal and external stakeholders.

• Monitors provider templates and schedules to ensure adherence to organizational standards.

• Provides feedback to management on means to achieve access goals and resolve patient service issues.

• Interviews users at clinical, staff, and management levels regarding perceived needs and processes, then be able to translate those needs into recommendations and template build.

• Reviews and develops system documentation, operational guidelines, and/or policies and procedures related to access projects. This requirement may include attendance at meetings with staff from organizational areas for which the Sr. Access Analyst is a liaison.

• Coordinates post-implementation review of project goals, outstanding questions, or issues and work with operational leaders as requested to help sustain goals.

• Assists staff in maximizing use of already implemented Epic functionality (end user optimization) and approved operational workflows to increase efficiency.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in relevant field required including but not limited to Industrial Engineering, Business, Statistics, etc.

• Minimum 4 years of relevant experience

• Skilled in completing assignments accurately and with attention to detail.

• Proven experience manipulating large datasets with Excel and other tools to analyze information, identify opportunities, draw conclusions from the data, and track progress on initiatives.

• Ability to manage multiple assignments / projects simultaneously

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to work independently and/or in a collaborative environment.

• Ability to maintain effective interpersonal relationships.

• Ability to facilitate decision making with multi-disciplinary teams.

• Ability to analyze and evaluate operational activities, make comprehensive studies and evaluations, and prepare detailed reports, dashboards, and communications.

• Ability to lead, motivate, develop and train others.

• Six Sigma or Lean trained a plus

Any appropriate combination of relevant education, experience and/or certifications may be considered.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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