Sr Account Manager Job at Otis
Date Posted:
2023-04-26
Country:
United States of America
Location:
OT364: SP - PORTLAND, OR 7216 SW Durham Road, Portland, OR, 97224 USA
Are you ready for a career that's anything but ordinary? Do you crave a dynamic and fast-paced work environment where no two days are the same? If so, we have the perfect opportunity for you! Otis Elevator is seeking a passionate and driven individual to join our Portland, Oregon sales team and help us continue to provide exceptional service to our customers. As a member of our team, you'll have the chance to learn the elevator industry and collaborate with some of the brightest minds in the business. So what are you waiting for? Join us and take the first step towards an exciting and fulfilling career!
The Portland, Oregon branch of Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography.
Essential Responsibilities
- Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
- Retain and renew current maintenance agreements by improving customer satisfaction via MFA program
- Manage and nurture account relationships to drive renewals and repair opportunity
- Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts
- Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor
- Partner with branch business development sales team to identify business development opportunities.
- Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message
- Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
- Manage opportunities in the CRM pipeline and provide accurate forecasting
Education / Certifications
- bachelor’s degree required
Basic Qualifications
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Candidate must be customer centric with a strong desire to achieve customer satisfaction
- Need to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
Preferred Qualifications
- outside sales experience preferred
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
Otis is An Equal
Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
careers@otis.com
.
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