We are looking for a passionate, dynamic, pizza-loving Product Owner to lead Pizza Hut’s customer and loyalty experience. As a Product Owner at Pizza Hut, you are the ultimate owner of the customer experience – partnering closely with design, engineering, brand teams to bring human-centered digital experiences to life.

In this role,you’ll investigate ways to improve our customer loyalty service layer. You’ll analyze data to turn customer insights into actionable initiatives and be part of a team accountable for increasing loyalty, reward usage, and account creation. You’ll also help drive forward complex, large-scale technical transformation projects as Pizza Hut modernizes its tech stack and prepares for the future.

The ideal candidate possesses a unique blend of exceptional technical, creative, and analytical skills to drive the business forward via the customer loyalty lane. Ideal candidate is entrepreneurial-minded, and comfortable in a fast-paced environment.

Responsibilities:

Strategy & Planning

• Assists in developing product strategy & roadmap by partnering with Brands and Marketing partners, analyzing competition and trends to turn insights into actionable initiatives
• Prioritizes and refinesproduct backlogin collaboration with lead engineer and design teams
• Ensures product provides customer value and that value is delivered early and often, in-sync with customer goals and business outcomes (e.g. MVPs, POC, iterative design, etc.)
• Runs their product as a business – owns and manages product performance by understanding business and consumer needs to determine and drive key objectives and results; provides regular reporting
• Makes decisions for product & clearly communicates priorities, ensures buy-in, alignment and support from key stakeholders & cross-functional teams

Delivery & Execution

• Creates requirements and synthesizes into user stories; Breaks requirements into iterative sprint-sized stories to optimize speed-to-value
• Develops project plans & participates in release process - manages risks, communicates product needs, and surfaces issues to cross-functional teams and key stakeholders
• Participates in stand-ups, grooming/planning sessions, demos, and retrospectives. Fosters team collaboration, co-creation, and open communication.
• Formulates hypotheses is to A/B test, prototype, or research, continually refining the product until desired outcome is achieved
• Participate in the release process as the product expert to surface any issues prior to release

Knowledge & Skills Required

• 3-6 years experience in a product organization required
• Analytical mindset and experience turning insights into action required
• Bachelor's degree required or relevant experience required
• Experience with Agile methodologies (epics, features, stories,), modern software development practices (test driven development) and tools (Jira, Confluence) required
• eCommerce/digital strategy experience preferred

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum!-Click here.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees -Click hereto view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

The Yum! Brands story is simple. We have the three distinctive, relevant and easy global brands – KFC, Pizza Hut and Taco Bell - born from the hopes and dreams, ambitions and grit of passionate entrepreneurs. And we want more of this to create our future!

As the world’s largest restaurant company we have a clear and compelling mission: to build the world’s most love, trusted and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results.

We’re looking for talented, motivated, visionary and team-oriented leaders to join us as we elevate and personalize the customer experience across our 48,000 restaurants, operating in 145 countries and territories around the world!

We put pizza, chicken and tacos in the hands of customers through customized ordering, unique delivery approaches, app experiences, and click and collect services and consumer data analytics creating unique customer dining experiences – and we are only getting started.

Employees may work for a single brandand potentially grow to support all company-owned brands depending on their role. Regardless of where they work, as a company opening an average of 8 restaurants a day worldwide, the growth opportunities are endless. Taco Bell has been named of the 10 Most Innovative Companies in the World by Fast Company; Pizza Hut delivers more pizzas than any other pizza company in the world and KFC’s still use its 75-year-old finger lickin’ good recipe including secret herbs and spices to hand-bread its chicken every day.

Yum! and its brands have offices inChicago, IL,Louisville KY, Irvine, CA,Plano, TXand other markets around the world. We don’t just say we are a great place to work – our commitments to the world and our employees show it. Yum! has been named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine in addition to being named to the Bloomberg Gender-Equality Index. Our employees work in an environment where the value of “believe in all people” is lived every day, enjoying benefits including but not limited to: 4 weeks’ vacation PLUS holidays, sick leave and 2 paid days to volunteer at the cause of their choice and a dollar-for-dollar matching gift program; generous parental leave; competitive benefits including medical, dental, vision and life insurance as well as a 6% 401k match – all encompassed in Yum!’s world-famous recognition culture.