As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Care.com/back-up care assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

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Do you have enjoy delivering a quality customer experience? How about using technology drive results? Join the Meijer family as a Store Supervisor leading our E-Commerce/Online Fulfillment Department for our Meijer Pickup (Curbside) Service at our Urbana, IL Store Location!

As a Store Supervisor, you will plans, direct and supervise Team Members in the day to day operations within various aspects of the digital shopping experience. Serve as the mentor and coach for all Team Members. Implement strategies to improve customer service, drive sales, efficiency and accuracy while ensuring customer needs are met. Maintains digital operations with a focus on prime shopping hours, product selection and delivery in line with company standards

Current/Past Leadership Experience in E-Commerce, Retail, Merchandising or Logistics a plus

We offer our Store Supervisors benefits that contribute to their quality of life or professional development; including:

• Get Paid Weekly
• Medical/Dental/Vision/401K (available on hire date)
• Educational Programs including Tuition Free and Reimbursement Options (available on hire date)
• Team Member Discount
• Paid Parental Leave
• ….and much more!!!

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.