The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Interacts with the public, County staff, or vendors in order to obtain goods or services, assist in using agency or postal delivery services, equipment, programs, and/or facilities, collect fees, answer questions, identify service needs or locate missing materials.

Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public; processes requests for agency materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.

Files a variety of correspondence, documents, requests received, and other forms and materials in order to provide documentation of activities and comply with agency and State records management, and agency operating policies and procedures.

Maintains adequate amounts of a variety of supplies, materials and equipment in order to ensure availability of items needed for efficient operation.

Sets up a variety of manual and/or electronic files in order to facilitate case or work management and tracking and facilitate storage and retrieval of information.

Sorts mail in order to determine which mail processor to use and/or direct it to the appropriate division/person; proofreads printouts, summary reports, or on screen data in order to identify data entry errors; opens files for new cases in order to facilitate case
management and tracking.

Retrieves information and summary reports from a variety of databases or spreadsheets in order to facilitate data and trend analysis, and/or provide data or information to staff, County officials, and/or the public.

Performs related work as assigned.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

County Core Competencies

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.