*** OPEN INTERVIEWS AT THIS LOCATION ON WEDNESDAY, 04/19/2023 FROM 10:30AM - 4:00PM ***

Support Staff Job Description

Support Staff Job Summary:

As a support staff in Nirvana Center you will eventually be cross trained into all support positions in our store.

The support position will include the roles of reception, budtending, and inventory.

We need the individuals who are going to be self motivated, kind, adaptable, have the ability to work with others, have a willingness to learn, and be able to follow the lead of their managers, and supervisors.

Reception:

As a receptionist you will greet all patients as they enter the building in a kind, interested, caring, and welcoming manner. You will check patients in. Making sure all credentials are valid and legal. You will then either take the patient to the Budroom or kindly advise them there is a wait and that they may have a seat in our lobby. You are the point of contact for most everything in the store. You will need to answer many questions and or know who to direct the questions to. You will perform daily administrative duties. Such as, screening phone calls, taking messages, and directing calls to appropriate personnel. Other duties include handling all Curbside transactions (including taking orders over the phone), cashing out patients, and picking products from the Budroom. Basic cleaning duties will also be assigned along with other duties.

Inventory:

Retail Inventory Associates are responsible for day to day inventory management at the retail storefront. They ensure inventory counts and shipments are accurate. They assist in verification and receiving product shipments and in the organization of products within storage and on the sales floor. They also ensure products are received within the METRC and LeafLogix system, and have appropriate labels before being transferred to the sales floor. They are responsible for proper product flow to ensure all products are readily available for customers by stocking the sales floor per business needs.

Budtender:

As a Budtender you will greet all patients in a kind, caring, interested, and welcoming manner. You will direct your patient to the appropriate shopping area. You will ask in an interested and helpful manner what the patient is looking for. You will educate your patient on the product and any of the products they are interested in. You will need to be able to use a scale if needed. You will also be cashing patients out using a standard POS system. Math skills are needed. You will need to have the skills and knowledge to teach patients the many positive benefits there are to cannabis and how to properly use it. Basic cleaning duties will be assigned as well. A big passion for the cannabis industry is a must.

Responsibilities:

The responsibilities will be assigned based on what position you work.

You are responsible for the steady flow of sales.

You will be responsible for cash handling, handling a large variety of products, keeping the store well organized, keeping the store clean, making sure your patients are assisted in a kind, efficient manner. You will also be responsible for any other duties that are assigned to you by your supervisors or managers.

You are responsible for seeking knowledge of products and other positions in the store. If you want to learn more about these things just ask. Do research.

You are responsible for your own performance.

Again, you will be responsible for any other duties assigned to you.

MUST BE ABLE TO PASS BACKGROUND CHECK

Qualifications:

• Must be 21 years of age.
• High School Diploma or equivalent
• 1 - 2 years experience in retail
• Sound knowledge of cannabis strains and their medicinal benefits.
• Outstanding organizational skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.

Work Environment:

Retail Dispensary Store

Physical Demands:

Occasionally lifting up to 50lbs

Ability to stand for long periods

Ability to bend, push or pull, carry, and lift.

Position Type/Expected Hours of Work:

Must be able to work a flexible schedule, nights and weekends.

Part Time

Or

Full Time

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Overtime

MUST BE ABLE TO PASS BACKGROUND CHECK

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Traverse City, MI 49684: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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