*Local Candidates in the Tifton/Valdosta area

*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*

• Provide onsite desktop support for customers located within assigned locations.

• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.

• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.

• Install & support network devices providing business critical service

• Perform end user data back-up and recovery ensuring attention to detail

• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.

• Open/document/track problem tickets escalating to appropriate workgroups when required.

• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.

• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.

Job Type: Full-time

Pay: $18.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• troubleshooting network connectivity issues: 2 years (Preferred)
• imaging and deploying laptops: 2 years (Preferred)
• providing desktop/laptop computer hardware support: 2 years (Preferred)
• supporting Microsoft Outlook email client: 2 years (Preferred)
• supporting Microsoft Office 2013 or higher: 2 years (Preferred)
• supporting remote workers and troubleshooting: 2 years (Preferred)
• VPN and remote technology issues: 2 years (Preferred)
• Bitlocker encryption, antivirus, and malware/spyware: 2 years (Preferred)
• local and network printer troubleshooting and repair: 2 years (Preferred)
• Windows 10 PC environment: 2 years (Preferred)
• Cisco VoIP phones and Jabber client: 2 years (Preferred)
• Active Directory Domain environment: 2 years (Preferred)

Work Location: In person

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