Technical Lead Job at Tide Cleaners

Tide Cleaners Cincinnati, OH 45202

Tide Cleaners DevOps Tech Lead

Company Overview

Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples’ lives don’t have to revolve around their laundry. We deliver this service to our guests in neighborhoods, university campuses, military bases, and multi-family buildings across multiple different access points, including lockers, stores, delivery, and campus subscriptions. Tide Cleaners is a wholly owned subsidiary of The Procter & Gamble Company, headquartered in Cincinnati, OH with additional offices in Dallas, TX, and Chicago, IL.


The Opportunity

Tide Cleaners is looking to add a DevOps Tech Lead/Manager to our growing in-house product DevOps team. We are innovating a suite of technology that will drive improvements for a number of Tide services. Our goal is to surprise and delight our customers, while growing one of the country’s most recognized brands.

As a DevOps Tech Lead/Manager, you will be responsible for the provisioning and reliability of our AWS and Azure based infrastructure, DevOps processes. Our legacy infrastructure is currently built in AWS, and we are rebuilding our new platform from scratch on Azure that will eventually replace the AWS needs by end of this year. You will manage subordinate staff in the day-to-day performance of their jobs and ensure that project/department milestones are being met.

Overall Industry Experience: Proven experience with AWS and Azure infrastructure, as well as experience with managing & running Kubernetes clusters. Senior level, or leadership experience in ownership of an organization's cloud infrastructure. If you haven’t been a manager but are interested in becoming one, feel free to apply!

Relevant Experience

  • 5-10 years or more experience as a Tech Lead in SRE and DevOps

  • Develop, deploy, and operate CI/CD pipeline(s) and SCM (GitHub) across development teams following P&G standards (Note, for Tide Cleaners this is performed via DevOps Engineer)

  • Lead design of Azure technical infrastructure leveraging P&G design principles and approved Azure resources

  • Document technical infrastructure per P&G standards

  • Provision AWS/Azure development, staging, production, & training environments while working closely with the P&G CloudOps team.

  • Collaborate with development teams on configuration, setup, and incident resolution

  • Collaborate with Application Manager on Risk Management (iRisk) and Information Security Compliance (PSAT)

  • Monitor cloud environment / resources to ensure overall application health including implementing changes in response to system-wide performance changes, anomalous behavior, and/or info-security policy changes

  • AWS/Azure monitoring to ensure optimal resource utilization/costs

  • Knowledge of writing infrastructure as code (IaC) using Terraform

  • Experience with server-less approaches using Lambda/Azure Functions

  • Automation processes to simplify SDLC

  • Ability to work remote and to collaborate or mentor other members

  • Experience working in cross-functional teams

  • Requirements gathering and feature analysis

Desired Skills

  • Strong Communication Skills

  • Familiarity with .NET Core

  • Familiarity of MSSQL Server

  • Prior experience with running & maintaining Kubernetes clusters (EKS is a plus)

  • Building of strong relationships with client and internal team members to deliver success

  • Strong Azure and AWS skills with a preference to Azure

  • Leadership skills

  • Ability to accurately explain technical items to non-technical people

  • Writing and deploying Terraform scripts

  • Experience using Git and GitHub for source control

Job Location(s):

  • Remote

  • Dallas, TX (Hybrid)

  • Cincinnati, OH (Preferred, Hybrid)

Job Type: Full time

Job Level: Team Lead

The Value of a Career with Tide Cleaners

  • Ongoing coaching and career development – you will work with passionate people and have access to training & knowledgeable managers & peers.

  • We provide a market-competitive salary benchmarked against the finest companies and you'll be able to spend your paid vacation time doing more of the things you love with the people you love.

  • We offer a suite of benefits, including but not limited to, flexible working arrangements, generous paid vacation increasing with service, generous parental leave policies, group life insurance & health insurance.

Additional Information

  • Immigration sponsorship is not available for this role.

  • Agile Pursuits, Inc. d/b/a Tide Cleaners participates in e-verify as required by law.

  • Qualified individuals will not be disadvantaged based on being unemployed.

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.




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