Infrastructure Networks or iNet is a leading provider of networking and telecommunications services to industrial users in the Permian Basin. We specialize in LTE, microwave, satellite and wireless technologies and integrated solutions and managed services.

Due to our continued growth, we are looking for qualified TECHNICAL SERVCIES SPECIALIST to join our team in Midland, Texas.

This position will pay up to $30 per hour based on applicable experience. You will also be eligible for overtime!

As a Technical Services Specialist, you are essential to developing and deployment of new products and services to the client. You will work closely in the delivery of projects and service orders, interfacing with provisioning, field technicians and Warehouse/logistics and client teams to build and deploy advanced solutions. This role requires a detailed technical focus on deployment and activation of equipment to fulfill orders for new installations and add services. Attention is required to test and verify equipment is ready to go. This includes inspecting, testing, benchmarking, and validating performance standards.

You will also assist with the establishment and enhancement of test and certification process for our field operations team, and will also assist with build and test, provisioning and remote and onsite support of project installations.

You will be working primarily in a shop, warehouse with occasional field work using the tools and test equipment to properly verify proper operation in accordance with the performance criteria of the manufacturer, as well as the quality standards of the company. You will also provide technical support for field operations and service management center personnel during site activation and commissioning procedures to overcome obstacles and technical challenges encountered during installations and break-fix dispatches.

Education/Training/Certifications

Required

• High school diploma or GED
• 2. Prior technical experience in networking and telecommunications and wireless solutions.
• 3. Experience working 5+ years in a field technician or technical support role.

Preferred

• 2-year technical degree in electronics, engineering technology, networking, system engineering or similar.
• Successful training or certification in Cisco, Network+, etc.
• Advanced training in networking, switching, routing or networks technologies.
• Advanced/factory training in any of the systems being utilized.

Technical Knowledge

• Advanced knowledge of network technologies and components such as switches, routers, and firewalls and RF technologies such as VSAT, LTE, wireless radios, Wi-Fi, etc.
• Proficient knowledge of the essentials of data and signal flow through a network, including the OSI Model.
• Skilled use of support tools, techniques, and how technology is used to provide IT services.
• Experienced using telnet, RDP, traceroute, Ping and other network troubleshooting methods.

• Excellent communication skills (written and verbal)
• Ability to organize and prioritize work and adapt to changes quickly.
• Self -guided approach to learning and gaining knowledge in addition to company provided training.
• Self-motivated with the ability to work in a fast paced, team-based environment.

Physical Demands

This role requires moderate stamina to perform the essential job functions.

• The employee must be able to lift to 50 lbs. occasionally for short durations.
• The employee must be able to carry up to 15 lbs. frequently and up to 25 lbs. occasionally for short distances.
• The employee must be able to push/pull up to 20 lbs. frequently and up to 50 lbs. occasionally, usually from desk level to floor or floor to desk level.

Position Type/Expected Hours of Work

This is a full-time position. Typical 8-hour workday. Occasional on call work may include nights/ weekends. Hours are generally 8am to 5 pm. Flexible work hours to support the business as needed.

At iNet, we know that great people make a great organization. We value our people and offer employees a broad range of benefits including:

• Safety and Customer specific training and certifications provided
• Medical, Dental, Vision offerings for both you and your dependents
• $50,000 in paid Life insurance
• Employee Referral Program
• Annual Bonus potential
• PTO
• Holiday Pay
• 401k Plan

Are you wanting to join a team that has a vision of wanting to be the preferred remote communications partner for customers, the employer of choice in our industry, the performance leader among peers and the best return for investors? If you answered yes, please visit our career page at https://inetlte.com/careers/ for a full list of opportunities.