Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

What you will have an opportunity to do:

We are looking for a highly motivated individuals to join our Adventure Center team as a Tour Guide. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they embark on a Jackson adventure. You will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Lead tours of 2-8 people daily with enthusiasm and energy.

• Identify the wildlife, while sharing knowledge of flora and fauna, geology, history, and conservation efforts of the region.

• Prepare tour materials, including assembling food and drinks, materials, optics equipment, safety equipment etc.

• Follow all safety guidelines and ensuring guests remain in control and compliance with all agreed upon requirements from Snow King Resort and National Park Services.

• Record and report any unusual incidents or violations of safety guidelines.

• Work in coordination with Adventure Center in smooth transition of receiving and handing of guests prior to and after tour.

• Strong ability to work well with a variety of clients including children, families, and other clients with specific requirements.

• Maintain tour vehicles, including inspection of vehicles, periodic fluid checks, maintaining cleanliness of interior and exterior, and reporting any issues to be addressed.

• "Be the difference" with all guest and employees and do more than just “the norm".

What are we looking for?

• Must be age 21 or older

• Extensive knowledge of natural sciences pertaining to the region around the Greater Yellowstone Ecosystem is a plus.

• Flexible hours including weekends and holidays while starting shifts as early as 5AM.

• Valid Drivers License with no infractions

• Ability to solve problems when they arise.

• Ability to work in a team environment is a must.

• Pleasant and helpful personality.

• A strong desire to make an impact on other people

• An outgoing and engaging personality

• Excellent verbal communication skills

• Ability to work in a fast-paced setting

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.