We are a global leader in the development and manufacturing of active pharmaceutical ingredients, focused on specialist niches with expertise in highly regulated and complex chemistries. Formerly part of Johnson Matthey, we have over 50 years of experience navigating the challenges of the global healthcare industry, and nurturing long-standing, trusted customer relationships. Operating within two divisions, Generics and Originators, we deliver a differentiated service offering to pharma and biotech customers for every stage in the drug development lifecycle.

The Training & Development Manager is responsible for designing, delivering, and managing a robust New England training program across the departments and the sites to help achieve the goal of providing outstanding education and training across the organization.

Principal Responsibilities

• Develop, evaluate, and deliver high quality training programs across all functions and support external training by cross functional teams.
• Design and develop employee training that aligns with the company’s values and business goals.
• Building and maintaining the training systems for New England, including leadership development and skills development training, and leading programs directly related to the retention and professional enhancement of our team members.
• Provide guidance and leadership to a site Training Committee made up of supervisors from all relevant departments.
• Collaborate with internal and external subject matter experts to develop and deliver hands-on, On-the-Job-Training (OJT) content for our departments and team members.
• Manage training documents within the controlled document system ensuring that all required training documentation is retrievable, accurate, complete and well organized.
• Handle all supporting activities for implementation and maintenance of controlled training documents including periodic review, training assignment management, and archival.
• Collaborate with a cross-functional team to address training and documentation needs, confirm alignment across existing procedures, and ensure training assignments are appropriately set for teams and individuals.
• Define, develop and track department training metrics and report their status to the Site Director on a regular basis.
• Maintain and implement improvements to the education and training program to ensure compliance with global initiatives and cGMP.
• Support computer system training activities related to the quality system.
• Support the QA department in meeting quality objectives and regulatory requirements.
• Participate in inspection readiness activities and assist with corporate and internal audits and regulatory inspections.
• Own training and development strategies, including scope of programs, budgets, and more.
• Partner with all levels of management in each department to ensure that all training activities, training plans, and other training requirements are completed on time.
• Develop and maintain participant and instructor materials (course manuals, workbooks, handouts, job aids, etc.), and manage an integrated curriculum.
• Manage, administer, and track training plans and training matrices (collaborating with department managers) in MasterControl or another suitable system.
• Collaborate with EHS leadership to track and aid in administering safety training across the organization.
• Collaborate with training and operations personnel at other Veranova sites to provide expertise and assistance as needed and to harmonize best practices.

• BS/MS degree
• Minimum seven years of relevant experience developing and administrating a training program
• Biotech/pharmaceutical/GMP industry or expertise in a highly regulated environment is strongly preferred
• Extensive knowledge of SOPs and GMPs and the know-how to work and manage within a regulated environment
• Prior experience with MasterControl or similar programs
• Strong change management skills and demonstrated ability to simplify and improve business processes
• Adaptable to a fast-paced, complex, and ever-changing business environment
• Practical verbal and written communications skills
• Solid organizational skills and attention to detail
• Self-motivated, self-disciplined, and able to function independently and as part of a team
• Excellent computer proficiency (MS Word, Excel, PowerPoint, etc.)
• This role has influence at two sites (Devens. North Andover) which will require occasional travel between the sites.

All your information will be kept confidential according to EEO guidelines.

Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state or local law.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.