Description

JOB INFORMATION
Title: Transportation – Crew Caller – SIR
First Date of Posting: 5/4/2023
Last Date of Filing: Open Until Filled
Authority: SIR
Department: Subways
Division/Unit: Transportation
Reports to: Transportation Management
Work Location: Various
Hours of Work: Various

COMPENSATION:
The current minimum salary is $ 25.213268 per hour for a 40-hour week. This rate is
subject to change as per the Transportation Communication Union (TCU) Collective
Bargaining Agreement.

RESPONSIBILITIES:
This position handles crew calling to arrange coverage for all vacancies (Conductors,
Engineers, Station Cleaners) to meet daily and emergency train service requirements, by
applying the rules of the bargaining unit. In addition, the Crew Caller will provide daily
coverage/ vacation relief for Station Agents, other contractually allotted lost time
coverage, and any instance when track outages require additional customer service
support. This position is responsible for maintaining proper assignments, calling
personnel for duty, posting related records, and coordinating track access requirements
with internal and external customers.
The position is also responsible for preparing and maintaining operations'
correspondence, records, and files; compiling and tabulating statistics and data; preparing
and inputting the Unified Timekeeping System Functions and preparing requisitions for
purchase orders.

This position requires the candidate to work weekends, and holidays and be on
call for PM and Midnight tours to cover train crew jobs as needed. Must
have a valid NYS Driver’s License.

EDUCATION AND EXPERIENCE

A High School Diploma/GED along with a minimum of three years of progressively
responsible experience is required.

DESIRED SKILLS

• Comprehensive knowledge of Staten Island Railway operations, rules,

regulations, and procedures

• The ability to apply good judgment, take initiative, and exhibit resourcefulness in

a fast-paced environment.

• The ability to apply and comply with Staten Island Railway Safety Policies.
• Must be organized and detail-oriented.
• Ability to multi-task and be able to prioritize the workload is required.
• Must possess good interpersonal skills.
• Basic oral and written communication skills are required.
• Must possess conflict and problem-resolution skills.
• Proficiency in computer applications and programs, including comfort in learning

new applications and programs

• Proficiency with Token Booth Terminal (TBT) and Metro Card Operations and

Training (Transportation)

• Strong knowledge of diversion/delivery operations, strategies, and General

Orders.

• The ability to provide clear, concise direction during major incidents

SELECTION METHOD

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

How To Apply:
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.