Transportation Manager - Glacier National Park Job at Xanterra Travel Collection
Overview:
Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.
The Details:
Essential Functions:
Now Hiring for a Summer 2023 Transportation Manager to LIVE. WORK. EXPLORE for Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.
About Columbia Falls:
Just West of Glacier National Park lies a collection of small communities who proudly welcome millions of visitors each year to the Glacier Gateway area. One of the largest towns is Columbia Falls. This lively Montana town is home to many locally owned shops, restaurants, a brewery, and a summer farmers markets! Columbia Falls is the ideal home base for recreating in Glacier National Park, and the 2.4 million acre Flathead National Forest.
The Details:
- Seasonal position starts in April and extends through mid-November 2023
- Location: Based out of the Xanterra Administration Office in Columbia Falls, MT
- Pay Rate: $1,788 bi-weekly
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Housing: Employee Housing Not Provided
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Perks include:
- Free Red Bus and Boat Tours (as available)
- Free Glacier National Park season pass
- Exclusive Retail and Dining discounts in Glacier
- $350 Referral Bonus Program
- The adventure of a lifetime!
Position Summary: Coordinates the planning, training and scheduling of 70+ drivers and concierge as well as maintenance scheduling of tour busses, shuttle vehicles and company vehicles. Involves heavy communication between the properties, tour coordinators and drivers to ensure we are giving our personal best in the servicing of our guests who utilize the various transportation options within Glacier National Park. Assists in other departments or with other job duties as requested or necessary.
Essential Functions:
- Schedules all drivers to maximize transportation revenue and guest satisfaction.
- Monitors transportation staff performance to ensure company procedures and safety measures are consistently followed. Conducts field reviews as part of monitoring process in accordance with Federal and State Department of Transportation compliance and National Park Service regulations. Provides disciplinary reports/counseling when appropriate and necessary.
- Monitors/records driver logs for payroll and other records.
- Monitors drivers’ attendance ensuring prompt and courteous service.
- Maintains records to allow for proper maintenance of vehicles.
- Provides training and materials for proper product presentation.
- Enforces all company policies and regulations.
- Assists in other departments or with other job duties as requested or necessary.
Essential Skills and Knowledge:
- Dispatch experience with commercial bus line preferred. At least 3 years of supervisory experience required.
- Must have, or have the ability to obtain, a valid commercial driver’s license.
- Must possess strong organizational, leadership and computer abilities.
- Must possess ability to communicate effectively, both orally and in writing, with immediate staff and all levels of management within the company.
- Must be friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.
- Must be able to handle guest concerns in a professional and tactful manner.
- Must use tact and discretion due to exposure to confidential matters.
- Must be at least 21 years of age.
Physical Requirements:
- Must be able to sit, stand, stretch, kneel, bend for up to a 10 hour day
- Must be able to work in sub-zero weather for a short period of time.
- Must be able to frequently lift up to 10 lbs, occasionally lift up to 100 lbs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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