UAA AK Small Business Development Center Associate State Director Job at University of Alaska
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Job Number:524308
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Classification:Administrative Management 2
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Grade:Grade 81
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Work type:On Campus, Staff Full-time
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Administrative Unit:University of Alaska Anchorage
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School/Business unit:UAA Chancellor
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Location:Anchorage
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Categories: Business/Accounting/Finance
Position Summary:
The Associate State Director of the Alaska Small Business Development Center (SBDC) provides leadership and operational oversight of SBDCs educational services and advising assistance provided via six centers and two satellite offices statewide. This position is responsible for the planning, administration, and coordination of day-to-day operational functions of the Alaska SBDC. Activities include defining, developing, and implementing required projects; arranging and scheduling new programs and events; advancing appropriate advertising, promotion, and marketing materials; contacting community leaders, university, state, and local officials, and analyzing needs to ensure appropriate coordination of services. This position will work in close collaboration with the SBDC Center Directors and other SBDC staff as well as the broader University of Alaska Anchorage (UAA), Business Enterprise Institute (BEI) suite of programs and University of Alaska personnel as requested. Functions performed under long-range administrative direction. SBDC centers are located in Anchorage, Fairbanks, Juneau, Soldotna, and Wasilla. Affiliated offices located in Homer, and Seward. SPECIAL CONDITIONS: Position requires periodic travel in-state and out-of-state, and occasional work outside of standard working hours. This recruitment is open internally to current UA employees or those otherwise eligible to apply to internal postings.Duties:
10Other short term programs and projects that support the SBDC mission, such as participation in various entrepreneurial events, SBDC special programs such as TREND, BuyAlaska and similar projects or programs.Essential
20PERSONNEL MANAGEMENT: Supervise center directors and other staff as required. Supervise and manage day-to-day operations of the state office personnel. Coordinate the development and delivery of Alaska SBDC statewide professional development training. Administer practices that assure excellent staff effectiveness through recruitment, selection, staff development, use of network sponsored resources, and performance appraisal processes. Support and participate in hiring processes at both the Lead Office and statewide with centers.Essential
70LEADERSHIP/ACCOUNTABILITY: Support the State Director in the areas of policy development, strategic direction, center and host institution communications, and legislative relations. Provide contractual and programmatic oversight of the Alaska SBDC statewide service centers; including coordination and oversight of annual center performance reviews and ongoing quality control checks. Administer and oversee internal controls, record-keeping systems, and internal audit protocols including SBA programmatic and fiscal reviews. Work closely to update network policies and procedures, and ensure compliance. Represent and advocate for the SBDC network with the University of Alaska, Business Enterprise Institute, other statewide collaborators and organizations, and with national organizations. Build strong ties to University of Alaska and ensure that the work aligns with the host university’s mission, vision, and strategic goals. Support quality improvement to operations annually in alignment with America’s SBDC five-year accreditation cycle. Collaborate to provide new educational tools and resources for use by Alaska SBDCs web-based tools for counseling and training. Oversee and support online training efforts statewide. Support procurement of products and services for the statewide network. PROGRAM DEVELOPMENT & PROJECT MANAGEMENT: Oversee new and special projects and project outcomes. Administer the development and preparation of supplemental funding proposals. Oversee statewide training and business advising deployment. Collaborate to provide new educational tools and resources for use by SBDCs including interactive web-based tools for advising and training efforts. Oversee maintenance of the statewide Management Information System (Neoserra); including management of the quarterly client data upload to the U.S. Small Business Administration's Entrepreneurial Management Development System (EDMIS). Manage the network’s reporting and performance measurement activities. Oversee and support internal communication efforts.. Support procurement of products and services to the Lead Office and statewide network.Essential
Knowledge, Skills, Abilities:
- Ability to supervise with proven leadership abilities. Ability to establish effective interpersonal relations.
- Ability to coordinate with staff over long distances.
- Advanced experience working with programs designed to assist small businesses at the federal, state, and local levels.
- Exemplary analytical skills (including problem-solving, prioritization, and process improvement).
- Apply exemplary project/program management skills, including the ability to effectively plan, direct and integrate all aspects of a project, ensuring that work progresses toward achieving established goals and objectives.
- Knowledge of strategic planning processes to include short term and long term strategic goals.
- Ability to develop and modify policies and procedures. Resource development skills; strong familiarity with government programs; high degree of business community awareness.
- Ability to identify fundraising opportunities and project partnerships.
- Ability to conceptualize and create programs. Ability to evaluate information and make sound recommendations.
- Ability to communicate complex rules and regulations and relevant changes with the ability to make difficult concepts easy to understand.
- Significant computer operating skills required.
- Significant understanding of Word and Excel required.
- Extensive Cloud technology and Google Workplace Suite experience required.
- Google Workplace Administration experience preferred.
- Both in-state and out of state travel is required.
- Attendance of meetings that fall outside of the 8-5, M-F hours of operation are sometimes required.
Preferred Experience:
PREFERRED QUALIFICATIONS:
- Demonstrated skills in establishing and maintaining effective working relationships within a complex organizational structure.
- Knowledge of Alaska including business and community culture.
- Understanding of current small business challenges and technical assistance resources.
- Google Workplace platform administrative experience
- Knowledge of federal, state and local regulations relevant to small business.
- Business consulting/mentoring experience
- Experience working with the banking/finance industry
- Experience with the statewide innovation/entrepreneurship communities
Required Education or Training:
MINIMUM EDUCATION/EXPERIENCE:
Master’s degree in business administration or related field and five (5) or more years of experience leading business development support and/or entrepreneurship and project management leadership. Specific and relatable prior SBDC operations management experience desired. Applicants having an equivalent combination of education, training, and experience are also considered.
REQUIRED QUALIFICATIONS:
Master’s degree in business administration or related field and five (5) or more years of experience leading business development support and/or entrepreneurship and project management leadership. Specific and relatable prior SBDC operations management experience desired. Applicants having an equivalent combination of education, training, and experience are also considered.
REQUIRED QUALIFICATIONS:
- Must have detailed knowledge of the SBDC program
- Demonstrated experience working with programs designed to assist small businesses at the federal, state, and local levels, especially within the national SBDC network.
- Experience and knowledge working in both university and/or government environments. Must fully understand grant management expectations, processes, and procedures.
- History/experience working with SBA district, regional, national offices
- Administrative/Advanced level experience working within the Neoserra database.
- Strong project development/management skills
- Ability to build successful teams, supervise staff, and resolve interpersonal conflict.
- Ability to independently prioritize and direct workload, work under pressure, managing multiple deadlines, and deliverables.
- Knowledge of processes for conducting research and managing data for program evaluation.
- Ability to establish and maintain effective working relationships with individuals and groups, working as a team member.
- Ability to lead, and supervise staff as well as indirectly supervise peers across a complex organization.
- Ability to interpret, apply, and communicate effectively the policies, rules, and regulations of a complex federal program that may face ongoing changes to said rules and policies.
- Excellent oral and written communication skills.
- Significant computer operating skills required. Significant understanding of Word and Excel. Extensive Cloud technology, digital file maintenance and Google Workplace Suite experience required.
Salary Information:
This is a full-time, 12-month, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 81, based on education and experience.
Special Instructions to Applicants:
Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.
This posting will close to applications on 04/14/2023 at 11:55 pm, Alaska Standard Time.
This recruitment is open internally to current UA employees or those otherwise eligible to apply to internal postings.
- To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Jon Bittner, at jbittne4@alaska.edu.
Advertised: 07 Apr 2023 Alaskan Daylight Time
Applications close: 14 Apr 2023 Alaskan Daylight Time
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