Introduction

Do you have the career opportunities as a(an) Unit Secretary Diagnostic Radiology you want with your current employer? We have an exciting opportunity for you to join St. David's South Austin Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Unit Secretary Diagnostic Radiology where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Radiology Unit Secretary maintains and ensures the smooth operation of the Radiology front office. Greets patients, process requests for service and handles incoming telephone calls. Ensures all exams for all procedure areas are entered correctly and indication for procedure is adequate. Responsible for obtaining valid outpatient orders and required lab work. Releases patient procedures/films and report in compliance with hospital policies. Routinely handles very confidential information. Trains and monitors staff in the clerical/fileroom function of the Department.

1. Proficiently handles the paperwork process and outpatients:

• Operations of the Radiology Meditech system to process imaging request forms. Uses account number to indentify patient:
• Checks-In request; ensures the correct exam is entered and indication for exam is adequate.
• Enters out-patient exams as outlined in guidelines.
• Identifies out-patient by at least 2 patient identifiers, patient’s name and date of birth.
• Ensures all outpatients have valid orders prior to exam.
• Maintains patients’ privacy and dignity in all interactions.
• Ensures all outpatients requiring labs, have them attached to paperwork
• Aware of all out-patients waiting for exams, notifies Floor Coordinator or designee of patient waits longer than 15 minutes.
• Provides outpatients with required questionnaires and educational information
• Writes all exams and required information on the control board.
• Cancels outpatient “no show, cancelled, etc ” in the Radiology and Scheduling systems. Sends letter to physician.
• Organizes and prioritizes the orders /workflow and demands to meet the most urgent needs.

2. Responsible for assisting Central Scheduling for the scheduling of “add-on or STAT” procedures.

3. Proficiently process Films/report for release:

• Follows established protocols to release films and information to patients within and outside of the Austin
• “Authorization for the Release of Medical Infromation” form is completed before radiology films or reports are released as outlined in hospital policy. ID number is docuemented.
• All releases including copies are entered into Meditech via Film Tracking
• Does not release to facilities or phsician’s office without written request.
• Does not fax reports to non-ordering physician without the appropreate release
• Checks in all “outside films” into Film Tracking, file in “Outside Film File”
• Returns outside films monthly via Film Tracking
• Completes all requests for duplication of films according to established protocols.
• Releases out-of town mammograms as outlined in policy
• Processes the request for legal films according to established guidelines.
• Runs reports and letters monthly for the return of loan films.

4. Is accountable for the smooth operation of the front office and the training of front office staff.

• Greets all physicians entering the department.
• Handles telephone calls with courtesy, accuracy, good etiquette and respect for the calling party.
• Attempts to handle all in-house or patient questions before sending to the Floor Coordinator or Imaging rms.
• Screens personal phone calls to staff on an as-needed basis.
• Conducts orientation of new employees according to Orientation Checklist and Job Description
• Recognizes when others are in need of assistance, and ensures that assistance is provided.

5. Handles reporting and filing responsibilities.

• Retrives films from the fileroom as needed.
• Request that a delivery service pick up films or supplies within and outside of the Austin area.
• Request Master Jackets from Iron Mountain as needed.

6. Performs other related job responsibilities

• Demonstrates knowledge of Radiology Meditech functions and ablility to use in daily task.
• Prints the outpatient schedule and ordered list daily.
• Orders department supplies, meets operational budget expenses, ensure availability at all times.
• Maintains a professional, customer oriented and supportive environment at all times.
• Attends staff meetings. When absent is responsible for obtaining information from meetings.
• Functions independently and problem solves effectively, considering alternatives.
• Maintains knowledge on Departmental QC, QA, and PI activities, and participates as requested.
• Ensures departmental office equipment is functioning properly and follows protocol to handle malfunctions.
• Performs other duties as requested.

7. Performs team member responsibilities including, but not limited to the following:

• Participates in efficient reporting turn around time.
• Acts as a resource person for clerical staff and Technologists the identification and solutions of problems.
• Participates in keeping office area stocked and clean.
• Adjust to peaks and lows while maintaining an effective and efficient manner.

What qualifications you will need:

• High School Graduate/ GED

• 
  EXPERIENCE: Three years’ experience in a clinic or hospital with experience serving the general public and scheduling exams. Must be able to read radiology results, have an understanding of imaging procedures and diseases, operate a personal computer and function in an active clerical office. Requires word processing skill of at least 40 wpm.

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

St. David’s South Austin Medical Center, which is part of St. David’s HealthCare. We are a 368-bed acute care facility offering a range of complex specialties and sub-specialties. Our services include a nationally accredited oncology program with the area’s only adult Transplant and Cellular Therapy Program; advanced trauma care with a Level II trauma center; comprehensive cardiac, stroke and orthopedic programs; full-service maternity and newborn care; and two full-service emergency centers in the communities of Bee Cave and Bastrop. St. David’s South Austin Medical Center is affiliated with the Texas Institute for Robotic Surgery. We offer advanced robotic services for orthopedics, open heart and lung surgery, complex GI surgery, surgical oncology, general surgery, colorectal surgery, and urology. It was one of the first hospitals in Central Texas to combine the use of CT imaging and robotics to detect early stage lung cancer.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Unit Secretary Diagnostic Radiology opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.