Universal Banker Ridgely Job at Summit Community Bank
JOB TITLE: Universal Banker
Entity (SFG, SCB): Summit Community Bank, dba Provident State Bank
Job Classification: Full Time, Non-Exempt
Department: Retail
Reports to: Community Bank Manager
Education requirements:
High School Diploma
Experience or Skill requirements:
Good interpersonal communication and computer skills; ability to operate standard office equipment such as adding machines and typewriters
Ability to deal with problems involving several concrete variables in standardized situations.
Strong keyboarding and computer skills, including proficiency in a Windows operating environment.
Demonstrates accuracy and thoroughness; Follows policies and procedures; Looks for ways to improve and promote quality; Applies feedback to improve performance; Completes tasks correctly and on time; Monitors own work to ensure quality.
Completes work in timely manner; Strives to increase productivity; Works quickly.
Responds promptly to internal and external customer needs; Meets commitments.
Prioritizes and plans work activities; Uses time efficiently.
Contributes to building a positive team spirit.
Duties:
Must fully meet the customers needs by providing a rewarding customer experience.
Performs both customer service (opening accounts) and teller duties.
Participates in the daily operations of the branch.
Processes all types of banking transactions in a timely and accurate manner including but not limited to stop payments, POS disputes, and ACH affidavits.
Responds promptly to customer inquiries and problem resolution.
Maintains a comprehensive knowledge of all retail products and services.
Refers other bank services to customers as appropriate.
Actively participates in various out bound sales activities in support of meeting branch and bank-wide goals.
Participate in required BSA/AML training and perform duties for compliance with BSA/AML policies and procedures including identification of suspicious activity and other job specific duties.
Access to sell and reload, reloadable cards.
Order Money
Ability to access Intercept to view debit card transactions.
Ability to access E-Manager to sign customers up for online banking.
Ability to navigate the PSB website to aid customers while they set themselves up with online banking.
Ability to access Payments One to view ATM deposit and check the cash level.
Work with supervisor to review the daily overdraft report and call customers as necessary.
Other duties as assigned.
Relationships:
Summit provides equal employment opportunities in all aspects of employment. All employment decisions are made without regard to race, color, religion, age, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Salary Information: Hourly rate varies, based on experience.
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