Full Job Description

Description:

Property Manager

The Property Manager position is responsible for maintenance of the physical management of assigned properties. This may include administrative needs, regular submissions of listings, writing ads, and monetary responsibilities.

Essential Functions:

• Work with management regarding preferred method of communication for owners in assigned portfolio.
• Perform Quality Control inspections monthly of assigned portfolio and enter corresponding notes in system.
• Review and confirm completion of all new property paperwork entered in system and on a timely basis.
• Build and maintain relationships with HOAs and/or property/community service staff to enhance relationships between, operations, and owners.
• Property On-Boarding and Property Off-Boarding.
• Review owner statements monthly in conjunction with management & accounting to verify accuracy of statement along with eliminating owner credits, where applicable.
• Understand financial goals of assigned portfolio and always operate with best interest on behalf of owner.
• Communicate professionally with vendors/contractors concerning scheduling, billing, certificates of insurance and other needs, where applicable. Keep in mind some billing goes directly to invoices email in accounting.
• Submit A/P invoices to the corporate office for payment; maintain detailed records associated with work orders, inspection, and supply inventory.
• Maintain continuous maintenance schedule and assignments for property portfolio and assist other Property Managers, as needed.
• Schedule Seasonal Inspectors for pre-inspection/spot checking, if applicable.
• Report guest damages and missing items to management immediately; provide photos of damages and documentation for the guest to be charged.
• Assist with housekeeping staff, including hiring, and terminating and meeting to review scores.
• Administer "go-back" protocol with housekeepers for any guest satisfaction issues in relation to property conditions.
• Responsible for installation/maintenance of WIFI in units.
• Attend meetings with supervisor and/or upper management, as requested.
• Learn and ensure compliance with all company, local, state, and federal safety rules.
• Direct staff to follow a "safety first" principle and ensure that unsafe conditions are corrected immediately.
• Be aware of the company's emergency preparedness plan and responsibilities. This includes being available for implementation and assistance if necessary.
• Being available 24/7 for customer support if such issue should arise (must be available by phone call or text message after hours).
• Perform other duties as assigned.

Position Type and Expected Hours of Work

Full-time position. Varies based upon business needs. Ability to work a varied schedule to include weekends and holidays. Availability to be on-call as required by business needs.

Requirements

Reliable transportation (Ability to travel from location to location while working)

Work Authorization/Security Clearance

Must be eligible to work in the United States. Must pass a background screening.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

Qualifications and Experience:

• High School Diploma or GED Required. Associates degree preferred.
• Minimum 3 years of property management experience in the vacation rental or hospitality industry.
• Proficient with document management, databases, spreadsheets.
• Working knowledge of Microsoft applications.
• Strong organizational skills with the ability to multi-task and problem solve.
• Excellent communication skills.

Job Type: Full-time

Pay: $40,906.00 - $47,292.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 2 years

Schedule:

• Every weekend
• Monday to Friday
• On call

Ability to commute/relocate:

• Miramar Beach, FL: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Required)
• Property management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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