Receptionist Job Description:

The Veterinary Center of Hudson is looking to expand our team at our AAHA accredited hospital. We are currently looking for the right teammate that will be dedicated for the wellbeing of our clients and patients.

Open availability with hours varying between 7:30am and 8:00pm Monday through Thursday and 7:30am to 5pm on Fridays. No Weekends!!

Responsibilities

· Greeting clients and patients

· Receive and place calls to our clients for scheduling purposes

· Entering client, patient, and financial data into our computer, generating invoices and explaining them to clients

· Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.

· Managing the retrieval and storage of medical records

· Excellent customer service skills and an exceptional level of communication in a professional manner.

· Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.

· Maintain a positive attitude in all interactions with clients, pets and other teammates.

· Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

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Qualifications:

· Competence in the English Language, both written and oral

· Excellent people skills, friendly, outgoing, and willingness to contribute to a team

· High school or College Degree

· 2 years’ experience in a veterinary facility preferred

· Flexible scheduling including evenings and Saturdays

· Ability to work independently on assigned tasks as well as to accept direction on given assignments.

· Ability to manage stressful situations

Benefits

· Health Care plan ( Medical, Dental and Vision)

· Paid Time Off (National Holidays Off)

· Discounted Veterinary Care

· 401K with 4% Match

· Professional development assistance/ CE allowance

· Uniform Allowance

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hudson, OH 44236: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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