As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The Office of Council Member Jamal Osman is seeking highly qualified candidates for the position of Policy Aide. This politically appointed position provides communications, constituent services, research, engagement, and outreach assistance to the Council Member.

Work Location
This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

• Completes tasks as required by the Council Member.
• Manage special projects and events for the Council Member, including development of policy in the Council Member’s priority work areas.
• Manage the office in the absence of the Council Member, including supervising the Council Office Associate, managing the workload and assisting the Council Office Associate with phones and mailings when necessary.
• Conducts research for the Council Member on committee and ward issues. Analyzes data and prepares recommendations.
• Effective and timely follow up on constituent inquiries with empathy and respect. Follow and stay on top of committee agendas and work plans.
• Provide logistics and meeting support for the Council Member.
• Represent Council Member at meetings in City Hall and in the ward. These meetings may involve working evenings and weekends.
• Foster and maintain relationships with city staff, community members and stakeholders. Write with a consistent voice in multiple mediums, including newsletters, letters, reports, opinion pieces, memos and more.
• Interface with other elected offices, community partners, business partners and constituents; serve from time to time as a representative from the ward office on a variety of topics.
• Other duties as assigned with more responsibilities over time.

• Bachelor’s Degree required; Master’s Degree preferred.
• 2-3 years of experience in related job duties and responsibilities.
• Demonstrated ability to use Microsoft Office Suite with advanced skill including Word, Excel, Outlook, Teams and SharePoint.
• Exemplary verbal and written communication skills.
• Demonstrated ability to manage multiple important and sensitive projects/projects under tight deadlines.

• Attention to detail.
• Proven organizational skills.
• Exceptional written and verbal communication skills. Reliable and self-motivated.
• Excellent time management skills with proven ability to meet deadlines. Professional and tactful interpersonal skills.
• Maintain confidentiality and discretion.
• Demonstrated ability to work collaboratively and independently.
• Demonstrated ability to listen and then accurately and enthusiastically navigate. constituent services and needs.
• Ability to handle multiple tasks simultaneously, reliable in follow-through. Ability to operate in a fast-paced environment.
• Ability to adapt to different circumstances and environments. Experience working with elected officials preferred.
• Demonstrated success interacting with people of all ages, and from a broad range of social and economic backgrounds.
• Ability to meet and interact with the public in a professional and courteous manner. Understanding of the prominent policy issues and practical challenges our city is working to address is desirable.