Yoke's Foods, Inc.

Washington State Job Description

Job Title:Receptionist

Job Code:918

Department:Administration

Reports To:Vice President/Human Resources

FLSA Status:Nonexempt

EEOC Codes:43-4171, 5400

Wage: $17.50/ hour or more, depending on experience with provable hours or work sample

Benefits:

Employee Assistance Program (EAP) 100% Company paid

Employee Stock Ownership Plan (ESOP) 100% Company paid; allocations begin at age 21

Years of Credited ServiceVested Percentage

Less than two years0%

Two years20%

Three years40%

Four years60%

Five years80%

Six or more years100%

Daily Pay Employees option to work today get paid today

401K Company matching up to 4% (if elected)

Medical, Dental, Vision, Life Insurance (no deductible medical option) Employer pays majority of premium

Health Savings Account (HSA) (depending on plan selected)

Paid holidays include: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day (time and a half for worked holidays)

Three days Bereavement pay

Three days Jury pay

Washington Paid Family & Medical Leave Company pays 26.78% of premium

Washington Paid Sick & Safe Leave Employees earn 1-hour sick leave for every 40 hours worked

Essence of Position

To greet guests and vendors, direct phone calls, and perform front desk responsibilities.

Shared Expectations for all roles within our company include, but are not limited to the following:

• Creating a welcoming atmosphere for everyone.
• Embracing Yokes Core Values and Mission Statement as an integral part of your contribution to our team.
• Promoting Yokes sales and company growth by patronizing Yokes stores and representing our company in the community with a positive message.
• Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yokes.

Tasks of Position

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

• Reporting for assigned work on time, and on a regular basis, prepared to provide excellent service and leadership
• Supporting home office staff by performing the following administrative duties:
• Greeting and directing visitors to appropriate home office staff.
• Answering incoming telephone calls, determining the purpose of callers, forwarding calls to appropriate personnel.
• Providing general information about the organization to callers such as address, directions, and other information on request.
• Maintaining appointment calendars for selected department supervisors on a weekly basis.
• Ordering, receiving, and monitoring office supplies and equipment, kitchen supplies and cleanliness.
• Monitoring most office machines, and calling for professional maintenance when necessary
• Updating in/out board as needed.
• Receiving, sorting, and routing mail, and preparing outgoing mail daily.
• Ensuring all work performed is completed in accordance with work rules, company policies, and any applicable laws.
• Find a way to Make Our Guests Crazy About Us!

Supervisory Responsibilities

This job has no formal supervisory responsibilities. However, every Yokes associate has a shared opportunity to be a leader on the job. The following quote exemplifies our belief in leadership for all associates:

Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people. - Stephen Covey

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience
• School Diploma or GED, and a minimum of one year related experience and/or training; or equivalent combination of education and experience.

Language Skills

Reads and interprets documents such as safety rules, operating/maintenance instructions, and procedure manuals. Writes routine emails and other correspondence. Communicates effectively and pleasantly with guests, vendors and fellow associates at all times.

• 
  Mathematical Skills
• subtracts, multiplies, and divides in all units of measure, using whole numbers, common fractions, and decimals. Performs mathematical skills using units of American money.

• 
  Reasoning Ability
• common sense understanding to carry out instructions furnished in written or oral form. Deals with problems involving several concrete variables in standardized situations.

• 
  Other Qualifications
• position requires proficiency in MS Word, Excel, and other related software products.

• 
  Certificates, Licenses, Registrations
• Driver's License or State I.D. Card
• (stmt, privacy)

Harassment

Yokes Safety Orientation Training

Yokes Guest Service Training & Commitment

Physical Demands & Safety Expectations

Most positions within Yokes require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yokes safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to walk, use hands, fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.

Associate must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.