About Assumption University:

Assumption University is a comprehensive, private Catholic liberal arts institution with 2,500 undergraduate and graduate students, sponsored by the Augustinians of the Assumption. We awaken in students a sense of wonder, discovery, and purpose, forming graduates known for their intellectual seriousness, thoughtful citizenship, and devotion to the common good. Our curricular and co-curricular programs provide students with an education that shapes their souls, forms them intellectually, and prepares them for meaningful careers. We are a diverse community that welcomes different points of view and embraces all who share our mission. Enlivened by the Catholic affirmation of the harmony of faith and reason and by the pursuit of the truth in the company of friends, an Assumption education transforms the minds and hearts of students.

An Equal Opportunity Employer. Assumption favors diversity, ecumenically welcomes all who share its goals, and strongly encourages people of color and others from underrepresented groups to apply.

The University is in Worcester, Massachusetts, New England's second largest city that "combines the warmth of a small town with the convenience of a thriving city."

Job Description:

BASIC PURPOSE: The Web Content Manager will be an instrumental part of the Integrated Marketing team tasked with enhancing and maintaining a high-performing website, an internal portal, and an associated mobile application; editing, and publishing of web content; search engine optimization (SEO); and executing the University's web marketing strategies to attract, nurture, and ultimately engage a variety of targeted audiences. This position will also be responsible for collaborating across campus to determine web based KPIs and with the use of Google Analytics, analyze user engagement to identify content effectiveness.

ACCOUNTABILITIES:

• The Content Manager will be responsible for creating and updating web pages, collaborating on branding efforts, and executing email marketing duties;

• Encourage and facilitate consistent, creative, and unified web design across the University's web properties;

• Monitor the changing digital landscape and serve as in-house subject matter expert on organic search (SEO);

• Collect and analyze web analytics (using Google Analytics) to identify opportunities to improve SEO, web traffic, content effectiveness, and user engagement;

• Partner with IT and external vendors to execute website, portal, and mobile application enhancements and modifications;

• Monitor continued website accessibility and compliance making updates as necessary;

• Maintains current knowledge of best practices and emerging developments in web design, development, and technology;

• Partner with department contacts to ensure the quality and accuracy of content updates;

• Provide outstanding service to internal clients, with an ability to prioritize activities to meet project goals on time and on budget;

• Adhere to the University's brand guidelines to ensure consistency in style and tone, and maintain the highest possible quality standards on a consistent basis;

• Participate in team, department, and cross-functional team meetings as necessary;

• Performs other related duties as required.

Requirements:

1. Baccalaureate degree from an accredited college/university required;

2. 2-3 years of work experience (higher education experience would be a plus);

3. Demonstrated proficiency creating, editing, and publishing online content (landing pages, video, imagery) within a CMS environment (Drupal and WordPress) and an understanding of HTML/CSS;

4. Excellent writing skills with ability to proofread and assist with SEO efforts by creating/strengthening keyword optimization;

5. Ability to analyze Google Analytics website data and statistics and report on trends/areas for optimization;

6. Strong analytical, troubleshooting, and problem-solving skills;

7. Solid project management skills and ability to multi-task in a fast-paced environment;

8. Excellent interpersonal and communication skills, including oral and written, and a commitment to outstanding customer service;

9. Ability to work independently while openly communicating back to management and escalating issues;

10. Must be willing to contribute actively to the mission of the University as well as show respect for the Catholic and Assumptionist identity of Assumption University;

11. COVID-19 Vaccination and Booster required.

SCOPE: Interacts on a regular basis with administration, staff, faculty, students, and various individuals and organizations outside the University community.

WORKING CONDITIONS AND PHYSICAL EFFORT: PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, walking, and bending are required of this position. Use of a computer keyboard and computer screen for periods of time with close vision and the ability to adjust visual focus plus manual dexterity are required.

MENTAL DEMANDS: The mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Examples of mental demands include reading (documents), detailed work, confidentiality, language, math, reasoning, oral communications, written communications, customer contact, multiple concurrent tasks, constant interruptions, and performing calculations when necessary.

Additional Information:

It is the policy of Assumption University that all employees be vaccinated and boostered against COVID-19 before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by AU, to be verified after an offer of employment has been made, and as part of the background check process. Prospective employees may submit a request for exemption based on a religious and/or medical basis, to Human Resources, after an offer of employment has been made.

Assumption University offers a competitive benefits package that includes:

A choice of 5 different pre-taxed, health insurance plan options

• A 403(b), with up to a 9% employer match
• Life insurance up to 2x the annual salary
• Long-term disability coverage
• Short-term disability coverage
• Parental Leave coverage
• Bereavement leave
• Dental insurance
• Vision insurance
• Vacation days accrued per year
• Sick days accrued per year
• Personal days per year
• Paid holidays
• Remote Work Policy for those positions that support it
• Christmas Break week in between Christmas and New Years off with pay
• Easter Break off with pay
• "Thank you Fridays" off with pay in June and July
• Tuition remission for self, spouse, and dependent children
• and more...

We are an equal opportunity/Affirmative Action Employer. M/F/D/V. Members of traditionally underrepresented groups are strongly encouraged to apply.

Application Instructions:

Please be sure to submit your cover letter addressing qualifications for this position along with your resume.

Thank you