Wellness Specialist Job at NCH Healthcare System
Wellness
Full-Time
Variable
Various
Weekend: Every Third Weekend
Req # 56504
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Essential Job Accountabilities:
- Utilize American College of Sports Medicine (ACSM) guidelines to develop safe and effective personal exercise programs based on client’s current and past health conditions and health goals.
- Provide individualized exercise programming, program progression and monitoring during exercise of physical therapy graduates, cardiac rehab graduates, concierge medicine members and other special populations.
- Utilize ACSM guidelines to administer fitness testing services to include sub-maximal and maximal graded exercise tests as well as strength, flexibility and body composition tests.
- Provide one-on-one instruction on proper use of exercise equipment for optimal benefits based on health status and goals.
- Provide excellent customer service to all Center members and guests according to NCH core values.
- Assists Program Coordinators in planning and presenting appropriate fitness/wellness programs to NCH employees and Center members/guests.
- Markets Center programs internally and externally to drive attendance and achieve revenue goals.
- Supervises member/guest activities on fitness floor to support safety.
- Attains and maintains a thorough working knowledge of each piece of exercise equipment and communicates safe usage to Center members/guests.
- Conducts fitness equipment orientations for new and existing members
- Shares ideas about general Center functions in a positive and supportive manner.
- Accepts personal responsibility for professional growth and development.
- Understands and enforces Center policies and procedures with members/guests using excellent customer service skills.
- Regularly cleans and organizes fitness equipment and workout areas to ensure a safe and healthy environment for Center members/guests.
- Understands and utilizes chain-of-command problem solving techniques.
- Strives to be flexible, as the need arises, to cover alternate work hours in all areas of the Center.
- Demonstrates willingness to cross-train to assist with front desk operations.
- Identifies, addresses and resolves member/guest problems or complaints
- Maintains a current knowledge of industry developments and new programs and proposes additions, as appropriate to best serve our clientele.
- Maintains knowledge of Center programs and services and assists with the marketing and communication to Center members, guests, NCH employees and the community.
- Actively assists and supports departmental activities to ensure that operational and salary expenses are equal to or less than approved budget.
- Understands the principles and concepts of Performance Improvement. Looks for opportunities and solutions for process improvements and seeks to improve job skills.
- Current certification in Basic Life Support for Healthcare Providers required.
- Minimum of a Bachelor’s degree in Exercise Science, Health Promotion, or a related health and fitness field required.
- Minimum of one year experience in a wellness/fitness setting preferred.
- Nationally recognized certification (ACSM, NSCA, etc.) strongly preferred.
- 6 months fitness testing experience preferred.
- Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
*****$2,500 SIgn on Bonus*****
Job Summary:The Wellness Specialist assists in the planning and development of a wide variety of health/fitness related programs. Additionally, this position interacts to a great extent on a one-on-one basis with members.
Essential Duties and Responsibilities:
Education, Experience, Qualifications:
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